Enrollment Associate
Solstice, United States
Job Description
Title: Enrollment Associate
Compensation: Base Salary + uncapped commission
Term: Full-time
Location: Cambridge, MA though currently everyone is 100% remote
Position overview: Not okay with fossil fuels driving our planet into oblivion? Neither are we. That’s why we started Solstice. 80% of America is locked out of the solar market because they cannot install solar on their roof. Solstice radically expands access to clean energy by providing community-shared solar power to American households. This model enables any resident to enjoy clean energy at no upfront cost and save money on their electric bill.
We are looking for an outstanding Enrollment Associate who can get residents and small businesses excited to join their local community solar garden. This fast-paced, high-volume role is designed to hone your skills and launch your career, and comes with significant responsibility and autonomy. If you’re passionate about sales, and are looking to make an impact on the ground level of an organization that’s changing the energy industry, Solstice is looking for you!
Requirements
Responsibilities will include:
- Exceed monthly and project-based targets
- Own customer development and entire sales-cycle
- Leverage both phone and email to clearly communicate Solstice value proposition to customers
- Cultivate relationships with your customers to generate a network of referrals
- Manage live chat portal for customers
- Collaborate with Outreach members to motivate each other and improve daily
- Document all activities in our CRM
- Fully understanding the solar industry, community solar market, the Solstice customer profile and value proposition
- Help us build scalable sales processes and implement efficiencies
- Other duties as assigned
Who You Are:
- Up for the challenge knowing it won’t be easy, you want real responsibility
- Bold, fearless, unafraid to fail a true entrepreneurial spirit
- A great communicator you love talking to people
- A go-getter not okay with NO and always chasing the next YES
- A lifelong student always eager to learn and improve your craft
- Full of positive attitude you see challenges as opportunities
- Hungry to be part of a team that motivates and inspires you
- Passionate about renewables, clean-tech, and/or sustainability
Qualifications:
- 6 months 2 years of sales, customer service, or political organizing experience
- Ability to sustain a high volume of inbound sales activity and keep pipelines organized
- Excellent communication, interpersonal, and organizational skills
- Process driven, highly motivated, competitive, yet team-oriented
- Excited to work at a fast-paced early stage startup
- Willingness to work evenings and weekends on occasion
- Bilingual (Spanish) is preferred but not required
Benefits
Solstice was founded to advance equity and inclusion in America. We are committed to living those values, not just in the work we do to promote environmental and energy justice, but in how we grow as an organization. We seek always to expand leadership opportunities for marginalized communities in the global transition to clean energy.
Solstice is an equal opportunity employer. We hire, train, compensate, and promote without regard to race, religion, gender identity or expression, sexual orientation, disability, age, national origin, genetics, veteran status, or any of the other characteristics that give each of us unique perspective and capacities.
We’re a team of mission-driven, passionate and dedicated individuals. We’ve fostered an inclusive and fun culture through regular socials and even solar farm field trips. Apply today and get to know us!