Director of Technical Solutions
PredictHQ, United States
Job Description
What is PredictHQ?
PredictHQ is the world’s leading source of demand intelligence, enabling global companies to accurately predict and prepare for demand anomalies.
We cover every major category from conferences and concerts to live, unscheduled events such as extreme weather or airport delays. Our expertise is in verifying, enriching and adding intelligence to the millions of significant events that impact demand, so companies can act before it's too late.
Our teams are creating advanced machine learning algorithms, using data from thousands of sources around the world, processing it through our modern, micro services based pipeline - and exposing it to customers via a powerful API. Some of the world’s most exciting companies such as Uber, Amazon Alexa, Accenture and Amadeus rely on us to learn from the past, and predict their future.
Launched in 2016, PredictHQ is growing rapidly and backed by Lightspeed Venture Partners, Sutter Hill Ventures and Aspect Ventures. PredictHQ has offices in San Francisco, US, and Auckland, New Zealand.
Our team combines the best of the American ambition and drive with New Zealand’s empathy and community spirit. We have high standards and huge plans.
Requirements
We’re looking for a passionate and people-centric Director of Technical Solutions to join our San Francisco based GTM team. A great people leader, with the ability to motivate, lead, grow and inspire those around you. You will lead from the front at the same high level that you expect from your team, with great business partnering skills, commercial acumen, and relationship management skills. You will have past experience managing and scaling a solutions engineering team and prior experience in either revenue management or forecasting platforms.
If you:
- Are a supportive and collaborative leader
- Enjoy thinking creatively to solve problems
- Have the ability to clearly articulate product vision and features
- Have a passion for delivering solutions that center on customer needs
Then we want to talk to you!
Our people come first and enabling and supporting them to do their best work is a company priority. Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome. Our PredictHQ values are at the heart of our business and mean we are not only creating a world-first product but also a culture that is inclusive and unique
A Director of Technical Solutions at PredictHQ will get to:
- Build and lead a team of sales engineers who serve as our core product introduction, evaluation and education experts
- Partner with sales leadership and cross functional dotted line resources to achieve global and regional revenue and growth targets
- Provide guidance to revenue leaders on sales strategy, product obstacles/gaps and represent the team’s needs to executive staff
- Interpret complex problems, create simple solutions and collaborate closely with prospects, external partners and our sales team to deliver winning solutions
- Collaborate and maintain a close working relationship with product, engineering, sales, marketing and customer success
- Play an active role in sourcing and screening potential candidates and managing the entire interview process
- Act as a player/coach working with your team on and delivering compelling presentations to customers and prospects
- Innovate and implement training and coaching strategies that will uplevel your teams skills
- Build and manage the technical relationships with PredictHQ partners - GSI and Integration
- Provide oversight, guidance, and assistance during the partners sales process to ensure mutual success
- Lead technical discussions with partners on the value PredictHQ can provide to their clients
Must-haves:
- Strong command of forecasting platforms (financial, supply chain, labor)
- Experience building, managing and developing a talented team
- Capable of navigating discussions on cloud data warehouse platforms (Redshift, BigQuery, Azure Synapse)
- Capable with visualization platforms (Tableau, PowerBI, Qlik)
- Experience in Python (and/or other programming languages)
- Able to think creatively about a wide variety of challenges and solve problems - you're going to find new things every day!
- Experience using RESTful APIs
- Ability to explain complex concepts in an easy to understand manner
- A people oriented person. Someone who loves interpersonal interactions, debates and real time problem solving
- Strong communication skills, both verbal and written
Nice-to-haves:
- Familiarity in MED