Job Description
Join a movement in which everyone can win. We started a movement in which everyone can win shoppers, retailers, society and every person on our team. To play fair, trust people and reward them for doing the right thing. We see and feel the impact of our work as more and more people gain financial freedom and retailers grow across the globe.
Founded five years ago in Sydney, Australia, Afterpay has over 13.1 million active customers globally and more than 74,000 of the world’s best retailers around the world including Anthropologie, Revolve, DSW, GOAT, Finish Line, Levi’s, Mac Cosmetics, Ray-Ban and many others. Afterpay is on a mission to power an economy in which everyone wins.Afterpay is completely free for customers who pay on time helping people spend responsibly without incurring interest, fees or extended debt. Afterpay empowers customers to access the things they want and need, while still allowing them to maintain financial wellness and control, by splitting payments in four, for both online and in-store purchases. Afterpay is deeply committed to delivering positive outcomes for customers. We are focused on supporting our community of shoppers.
We trust in the next generation and share a vision of a more accessible and sustainable world in which people are rewarded for doing the right thing.
The Opportunity
We are looking for a talented and ambitious Art Director, CRM to join a newly created Brand Studio team. Customer Relationship Management is central to Afterpay’s global growth plan. By understanding and engaging with Afterpay’s millions of active users, the CRM team will drive activation, engagement and conversion. The Art Director (CRM) will contribute to the conception, design and execution of digital communications for current users. You will marry a passion for design craft with a zeal for communications that make consumers take action. Above all, your work will impact the way the world experiences paying.
We are much more than our job descriptions, but here’s where you will begin.
Work independently and as part of a team with a talented ACD Writer (CRM)Design strategies to track and improve the performance of our emails and work closely with the growth and business teams to improve open rates and click throughWork with other internal teams to develop new CRM programs around existing initiatives, product and brand campaigns.Present and sell work you are a strong advocate for work that marries best practices while still expressing the Afterpay brand. You can provide a point of view and express it well.Turn-around designs quickly, revise, and visually articulate the message of stakeholdersParticipate in all necessary internal and external meetings briefings, status, brainstorming sessions, and presentations with various stakeholders and leadersQuickly gain an understand of the Afterpay platform, audience segments and organizationMaintain strong, proactive relationships with members of various teams across the organizationYou will work for our office in San Francisco.
Who are you? (Qualifications)Like us, you’ll be deeply committed to delivering positive outcomes for customers and passionate about shaping the future of Afterpay.
You have a minimum of 10 years experience in design, with a primary focus on work that elicits a direct responseYou are seasoned at designing for digital channels including email, push notifications, and other notifications.You have the ability to target different audiences and mindsetsYou have a performance mindset in which you keep digging into what people open and click on and design the next iterations accordinglyYou know how to work within guidelines and a flexible design system to craft work that is always on-brandYou have strong conceptual skills and meticulous attention to detailYou are passionate about Afterpay and want to help continuously improve the way the world experiences paying and financial wellness.You are required to have a portfolio for consideration.
How we reward you. We have a pay for performance culture so you can expect to be rewarded for high performance. We pride ourselves on fairness and offer a competitive total reward package made up of salary, incentives and benefits including the opportunity to enroll in our share matching plan.
We have a strong focus on health and wellbeing at Afterpay as we aim to support you to succeed in both your career and personal lives, such as providing employees with a corporate membership to Headspace. We offer a wide range of insurance programs so you have the flexibility to choose what is best for you. Afterpay covers 100% of the employee cost and 75% of the cost of your dependents.
We value diversity and a collaborative and inclusive environment where everyone feels they belong is important to us.
How to Apply: We don’t know what the future holds. That’s the exciting part; we show up and make it happen. If you’re brave, if
Job Specification