Program Associate, Program Support
Impactual LLC, United States
Job Description
Impactual seeks an enthusiastic, self-starter that has a passion for advocacy, pop culture, and making a difference. At Impactual, everyone plays a role in accelerating impact. This position is an entry-level position for someone seeking exposure to the social impact sphere. In this position you will have the opportunity to contribute to innovative and bold initiatives tackling some of the biggest social issues of today.
While you may have opportunities to work on a variety of client projects and initiatives, the primary function of this position is to assist in the day-to-day work of our Program Support Team to support our nonprofit clients. The program associate will be required to manage multiple priorities simultaneously and command a strong attention to detail. This person must be curious, enjoy problem solving, committed to exceptional client service, and have an appreciation of the civic and political landscape.
About Us: Impactual LLC is a social impact consulting firm. We help causes, philanthropists and brands address some of the most pressing political and social challenges. Our clients include individual and institutional philanthropists, Fortune 500 companies, and high-impact nonprofits.
Key Responsibilities Include:
- Project and Campaign Management Support.
- Support administrative needs of pro-democracy advocacy campaigns at state and federal level and other client projects;
- Manage high volume of client requests and communications via phone, slack, and email;
- Schedule and attend meetings, take notes, weigh in on strategy where appropriate, and ensure follow-up;
- Support management of subject-matter experts.
- Research and Writing.
- Interpret policy summaries to develop fact sheets for diverse audiences, draft testimony, op-eds and LTEs, and maintain social media toolkits;
- Support communications team on digital ad creative and captions for persuasion and thank-you paid campaigns;
- Track development, provide feedback, and ensure stakeholder approval of volunteer generated content for legislative hearings;
- Conduct policy, political or cultural research per client needs;
- Support the drafting, revising, and formatting of client deliverables, including reports, presentations, memos and correspondence;
- Represent company or clients in meetings and webinars;
- Ensure work meets Impactual’s quality control standards including proper grammar, formatting, integrity, and originality.
- Special Projects.
- Impactual is a small firm and we’re an all-hands-on-deck team. In a rapidly changing environment, responds to a variety of special projects, including; high level events, working groups, etc. This role will be responsible for other duties as assigned.
Requirements
- An ability to get things done. You are solutions-oriented, a problem-solver looking for the best solution to whatever challenge you’re confronted with. You can work independently within deadlines and balance a variety of projects, and proactively look for ways to offer support and be of use. You are a master organizer and planner and consistently look ahead to anticipate needs before they arise.
- Emotional intelligence. You are self-aware and perceptive. You nurture relationships and are invested in maintaining relationships for more than just one campaign. You are optimistic, curious, and well-respected by all who work with you, irrespective of title. And you have the ability to work with people of different backgrounds and create a work environment necessary to drive positive social change.
- A commitment to uplifting new leaders. You are excited to work with a wide range of advocates and unlikely allies across the country who are committed to strengthening democracy. You approach them with compassion, patience, and an interest in supporting their growth as advocates. You are comfortable making impacted community members shine while you support behind the scenes.
- Exceptional communication skills. You’re an approachable, active listener who inspires trust and confidence from others. You have excellent oral and written communication skills, and can flex your voice to represent a wide range of spokespeople. You can craft high-quality proposals and presentations, clearly explain complex concepts, and combine intellect and intuition.
- Outstanding research skills. You have the ability to quickly gather in-depth information, conducting and synthesizing research on clients, events, subjects, and trends related to Impactual’s work.
- Persistence through adversity. This role will not always deliver victories, and sometimes will req