UX Engineer
ioby, United States
Job Description
ioby seeks a UX Engineer to join our small and growing national team. The UX Engineer will be the third engineer on our team in our exciting transition to bringing product development in-house. Reporting to the Lead Engineer, the UX Engineer will play a critical role in building products co-created with the communities we serve and grounded in learnings from our work responding to the many crises of 2020.
An ideal candidate will be committed to racial justice, empathetic design, and experienced in gathering inclusive user feedback and co-creating technology for and with marginalized communities.
Responsibilities will include designing interfaces and wireframes (35%), front-end engineering (25%), conducting user research; writing user stories, personas, storyboards (15%), working collaboratively with teams outside of product (10%), as well as graphic design, creating style guides, component libraries and accessibility testing.
Requirements
Qualified candidates must have the following characteristics:
- Experience co-designing technology for and with marginalized groups, such as Black women, elders, and / or people using older, possibly out-of-date devices
- Experience interpreting data and qualitative feedback
- Experience hosting inclusive focus groups with multi-racial product users
- Experience integrating feedback from users who have very limited experience using newer technologies
- Experience discerning when to use technology and when to build a non-technological solution
- Ability to translate organization goals and objectives into digital experiences
- 5+ years experience successfully communicating between technical and nontechnical teammates at high level and in detail
- Understands the value of UX design
- Understands the value of practicing inclusive and universal design
- Experience creating and maintaining a design system or component library
- Knowledge of responsive design
- Ability to collaborate with marketing and work with brand guidelines
- Experience working collaboratively with marketing amp; sales teams
- Experience in designing with user empathy, both internal and external
- Desire to work at an organization undergoing an anti-racism framework
- Enjoys working on a distributed team
- Enjoys the aesthetics and details of design
- Comfortable working in an environment with resource constraints
- Comfortable with change, strong in reprioritization
- Enjoys working at a smaller organization, with a highly collaborative culture of working across teams
- Desire to work in and contribute to a multiracial organization in the middle of a Racial Equity Framework process
Extraordinary candidates may have the following nice-to-have characteristics:
- Experience with Ruby on Rails
- Ability to describe how accessibility factors into UX process
- Experience writing feature tests for multiple browsers and devices
- Experience determining information architecture (IA) and creating sitemaps
- Copywriting experience
- Experience designing to a brand voice
- Experience working in an antiracist organization
- Experience designing a donation or e-commerce platform
- Experience thinking holistically and working collaboratively with marketing to make an accessible and desirable product
- Experience with systems design, creating service blueprints
ioby is a distributed team. This position can be based remotely anywhere in the United States. This job may require occasional work hours outside of ioby’s regular business hours (9am6pm Eastern; Monday through Friday) and some occasional travel.
About ioby
ioby is a tech-powered nonprofit, and is designed to be responsive to the communities we serve. As a result, we constantly evolve our program offerings and technology products to serve best, and we strive to move at a fast pace on balance with our resources and working in relationship with our community.
Our team is distributed across the country so we use a variety of online tools for project management and communication. You’ll be expected to bring new ideas and strategies and bring an attitude of continuous improvement to contribute to a strong and innovative culture. For the right candidate, this is an exciting opportunity to be part of a mission-driven, community-based organization that is contributing to a broad movement of resident-led neighborhood development.
Hiring Timeline
- May 2nd: Deadline to Apply
- May 4th: Phone Screens
- May 6-11: First Round Interviews
- June 14th: Approximate Start Date (Juneteenth is a paid holiday, observed at ioby on Friday June 18 this year)