Sales Operations Manager
Armstrong Flooring, Inc., United States
Job Description
For over 160 years, our greatest asset has been the resiliency of our people. We are a community of makers and creators. Activators and achievers. Fearless innovators and tireless visionaries whose staunch determination and adaptability continue to fuel everything that we do. We are in search of strong candidates that are prepared to build with integrity, progress together and reimagine what is and what can be. Join us as we reinvent the future of Armstrong Flooring.
Reporting to the VP of Sales Operations, the Sales Operations Manager engages directly with our sales leadership, service teams, and marketing to help transform our sales processes, resources, and technology into a competitive advantage for the outside sales teams. This role requires a wide-ranging business acumen and a passion to help others succeed.
Location: Lancaster, PA or Remote
New Location Coming Summer 2021: 1770 Hempstead Road, Lancaster, PA 17601. Catch a sneak preview here!
How you’ll contribute to the team:
- Coordinate all pre-work, quality assurance checks, and postmortem review of activities related to sales enablement projects.
- Dedicated reporting and analysis resource for the sales enablement department, including reporting of key metrics and KPIs, sales technology tracking and analysis, and other ad hoc reporting requests.
- Understand the intricacies and dynamics of market segments to provide best in class resources and solutions.
- Engage in probative dialogue with sales leaders to maximize resources and gain efficiencies when prioritizing requests, often offering a different path or solution.
- Actively participate in the rapidly evolving seller-buyer dynamic with cross functional teams including service, claims, pricing, and credit departments.
- In coordination with key stakeholders develop, manage and track RFP process for key segments.
- Champion the utilization of salesforce.com with all sales leaders and associates ensuring it is the single source of truth for all data and decisions.
- Utilization of data to provide insights, identify trends and determine best path forward.
Requirements
What you'll bring to the table:
- Bachelor’s degree in Business Management or related field.
- Demonstrable success in leading cross functional teams.
- Advanced knowledge of Excel, PowerPoint.
- Extensive knowledge of Salesforce.com CRM.
- 3+ Years in Sales Process Management, Project management or relevant field.
We'll be excited if you have:
- Tableau Reporting Experience
- Sales experience in a competitive environment
Benefits
You’ll see it in the vibrant colors of your school hallway, doctors and nurses will walk it while caring for your loved ones, your family will gather on it while creating everlasting memories. We are North America’s #1 producer of resilient flooring products and our mission is to inspire great spaces.
That’s us. That’s Armstrong Flooring.
Community amp; Philanthropy: We have a heritage of investing millions of dollars in programs that enhance the neighborhoods where we live and work. Additionally, we’re proud that our employees regularly and willingly give of their time and talents to support the efforts of local organizations.
Sustainability: Armstrong Flooring has a long-standing reputation for sustainable innovation, starting with using cork waste to make linoleum floors over 100 years ago. We continue to develop products that have lower environmental footprints, and in some cases, reduce the environmental footprints of the buildings where they are installed.
DEVELOPMENT
At Armstrong Flooring, every employee has a development plan and discussions around career growth. We have many employees with diverse backgrounds and career paths. We offer the following opportunities which promote a growth culture:
- Certifications
- On-the-Job training
- Tuition reimbursement
- Instructor-led amp; online courses
- Job shadowing
- Cross-functional team projects
BENEFITS
- Choice of competitive Medical, Dental and Vision plans - effective Day 1 of employment
- 401k with company match
- Health Savings amp; Flexible Spending Accounts
- Prescription plan with mail-order options
- Dependent Care Flexible Spending Account
- Paid vacation with graduated schedule amp; option to purchase more
- Paid holidays
- Product discounts
- Employee Assistance Program
LIFESTYLE
- Company celebrations amp; department gatherings
- Recognition program
- Service awards
We are an Equal Oppor