Data Analytics Associate
First Help Financial, United States
Job Description
Our Company:
First Help Financial (FHF) is one of the fastest growing and most diverse companies in the U.S. We provide auto loans to the underserved and care for our customers and partners with exceptional service. Through flexible financing options and tri-lingual support, we offer consumers an easier way to finance their first car. We lend to and support our portfolio which has consistently grown 40% each year over the last five years.
Here you will find hard-working colleagues that come from over 20 countries. We hold ourselves to the highest standards of professionalism but also enjoy our work. Our culture and benefits are geared towards making you successful in life and comfortable at work.
Your Title: Data Analytics Associate
Your Location: Anywhere
You Report To: Director of Strategy amp; Analytics
About the Opportunity:
The Data Analytics role will work closely with the CEO and other C-level execs to play a pivotal role in growing the company. You will see the challenges and opportunities of building a company through technology and data and use internal and external data to influence decision making. As part of a very small team focused exclusively on Strategy amp; Analytics, you will see everything that it takes to grow a business.
You will be using company approved internet databases and phone tools to skip trace and locate customers/collateral and/or other parties to:
Portfolio Analytics
- Design and develop analytical infrastructure to monitor portfolio performance including KPI dashboards, reports and other tools.
- Derive analytical insights from portfolio data and evaluate risk profile trends.
- Develop pricing models to evaluate and price bulk portfolios for purchase
- Conduct analysis on impact on portfolio due to changes in the macroeconomic factors and make business recommendations
Operations Analytics
- Develop metrics to monitor and improve collector effectiveness along several key Servicing dimensions
- Formulate actionable tasks to lower delinquency rates, losses and roll-rates
- Ideate and innovate superior collection strategies to increase the effectiveness and efficiency of collector activities
- Champion operational process improvements to leverage technology amp; analytical tools as appropriate. Standardize amp; automate reports generation.
Cross-functional
- Partner with Servicing Operations team to leverage analytics to develop superior operational processes
- Partner with Technology team for evaluation and roll out of cutting edge innovation in financial technology.
- Coordinate with Risk team to refine existing underwriting models and build newer risk models
- Support C-level executives with ad hoc analyses to address specific business problems. Provide operational support to Servicing team as required
What you bring:
- Bachelor degree in Finance, Mathematics, Engineering or similar is required
- Advanced expertise in Microsoft Excel and Microsoft PowerPoint
- Strong written communication skills, with an ability to create clear and concise communication
- Strong oral communication skills, with experience in presenting to mid-senior management
- Basic exposure to translating a business problem into a structured analysis. Experience in analyzing large and complex data sets
- Experience in business analytics and data-based decision making
- 2-4 years of experience as an analyst, with experience in risk, credit, or related fields. Experience in loan servicing and originations would be a plus.
Differentiating Factors:
- 2-3 years of experience at entry-level position in consulting will be a big plus
- Experience with a data scripting language (Python, SAS, R)
- Experience with VBA for Excel
- Experience with SQL or relational databases (Candidate will be trained on harnessing big data using SQL queries for analytics)
FHF Benefits:
- Great Perks We offer generous salaries, competitive health and welfare benefits, paid vacation, 401(k) match, tuition reimbursement, quarterly social outings, monthly lunches, a robust employee recognition, and training development program to enhance your career with us.
- Culture - We are believers in maintaining a healthy work-life balance. While we work hard and care deeply about our customers and partners, we want you to have room for your family, friends, and yourself. Growth - Company growth provides unprecedented career growth. FHF’s extraordinary year over year growth in revenue and new markets provides opportunity f