Solution Engineer, US
Callsign, United States

Since our launch in 2012, we’ve been on a mission: to make digital identification simple and secure for everyone, and everything.

In that time, we’ve expanded constantly, and been joined by over 150 incredible people, all with the same vision. We’ve grown in other ways too we raised $35m in our Series A funding round, and launched our game-changing authentication platform.

Our technology is now being used by hundreds and thousands of users worldwide, including some of the world’s leading financial institutions.

And this is just the beginning.

Over the next year, Callsign will double in size as we continue our mission to make every web, mobile and physical interaction seamless and secure.

We can’t do that alone, though. That’s why we’re looking to hire the brightest, most inquisitive minds out there: the people who want to help us change the rules of identity and have the skills and passion to make this mission a reality.

Does that sound like you? Let’s talk.

Your Role:

The Solution Engineer plays a crucial role in helping new and existing clients understand the value that Callsign can bring their business and will interface directly with clients in both a functional and technical capacity.

You will be both working from home and will report in to the Global VP of Solution Engineering, operating as part of a broader sales team. The Solution Engineering team spans multiple global regions and is focused on being collaborative and communicative to remain highly efficient as there is a key requirement to work with multiple clients simultaneously.

Through client interactions you will showcase Callsigns capabilities through a number of methods, from presentations, to demonstrations and whiteboarding sessions. Using your product knowledge and domain expertise you will identify problem areas and benefits opportunities for clients and help them understand the best path to benefits realisation often resuting in the project management of proof of values and pilots along the way.

Requirements

Technical Competencies:

Must Haves

• At least 5 years banking experience in senior management positions within Digital Fraud and Authentication domains
• Experience in the design or delivery of authentication solutions within key industries such as banking or retail
• Experience working with cloud based solutions including necessary deployment and integration blueprints
• Understanding of application of fraud and authentication solutions such as Threatmetrix and Biocatch within the context of local regulations
• Degree or higher in Computer Science, Engineering or Mathematics
• Previous experience operating within a pre-sales capacity

Your Approach:

• You are passionate about the ability of technology and advanced analytics to power real world business applications across a wide range of use cases in the financial services sector and beyond
• You are highly collaborative and enjoys working with others to reach a goal and for whom customer satisfaction is paramount
• You are a strong communicator and have excellent written language, verbal, and presentation skills
• You are a self-starter who enjoys working in a dynamic environment, and enjoys international travel

Desirables

• Degree or higher in Computer Science, Engineering or Mathematics
• Previous experience operating within a pre-sales capacity

Job Rewards and Benefits