Associate Product Marketing
Current Health, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 14, 2021
Last Date
May 14, 2021
Location(s)

Job Description

At Current Health, we're building technology and services to identify disease and bring treatment straight to the patient. When you join our team, you embark on solving some of the toughest clinical problems our society faces, delivering a platform that directly saves lives.

We partner with front-line healthcare providers and biotechnology organizations and face off against COVID-19, heart failure, lung disease, and cancer. If you want to tackle really hard problems, if you want to work in an intense, fast-paced environment where you get to touch and change real-lives on a daily basis, if you are driven to do things better, then we want to get to know you.

We are looking for a customer-obsessed product marketer, who can be based remotely anywhere in the US to maximize customer adoption and engagement by communicating the value of our product across multiple stakeholder groups. This is an extremely collaborative role: You will work closely with the product management and customer experience teams to deeply understand our product and customer as well as marketing and design to clearly and creatively communicate product functionality and value. You will own our external customer training program for both end users and patients as well as internal training of the Current Health team.

What you will do:

  • Build and maintain external product training materials that emphasize the value of Current Health’s platform across various mediums including FAQs, checklists, guides, video, interactive quizzes, webinars.
  • Own the customer Learning Management System (LMS) for onboarding and training, helping us develop engaging programs tailored to multiple customer use cases.
  • Manage the product release communication process, working closely with the Product Marketing Manager to ensure successful product launches. This includes training and communication to internal and external stakeholders prior to product releases.
  • Partner with customer-facing teams to create content used throughout the implementation process to get customers up and running on the Current Health platform including powerpoint presentations, training materials, and patient marketing materials.
  • Identify barriers to user / patient adoption and work with the implementation and product development team to design both near-term and long-term solutions.
  • Work with the Product Marketing Marketer and Content Marketing Manager to develop creative solutions to re-engage customers through marketing tactics (e.g., email campaigns, training opportunities, webinars, etc.).
  • Partner with the research team to create a regular process to gather patient / user feedback and integrate into training program development.

Requirements

  • Proven experience in a similar role with experience developing robust training content and leading training programs
  • Highly-organized with experience of organizing and managing a range of content
  • Demonstrated experience becoming an expert in a complex, B2B product in order to train others
  • Strong communicator and effective content writer
  • Creative thinker with desire to explore and test various solutions to a problem
  • Strong project manager able to lead cross-functional projects
  • Self-starter who wants to design something from the ground up

Benefits

  • 401k contribution up to a maximum of 3% on base salary
  • 70% contribution towards Health, Optical and dental plans including partner and family.
  • 1 x Life amp; ADamp;D Insurance
  • Holidays: 33 days per year inclusive of public holidays
  • Flexible, autonomous working environment
  • Travel expenses covered
  • Spec your own environment
  • Employee Assistance Program
  • Team events
  • Monthly snack box

Job Specification

Job Rewards and Benefits

Current Health

Information Technology and Services - Amsterdam, United States
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