Sr. Web Quality Assurance Analyst
American Operations Corporation, United States

AOC Connect LLC is looking for an experienced Web Quality Assurance Analyst to be responsible for reviewing agency Internet and intranet websites and web-based applications, and published content to ensure compliance with established policies and procedures.

• Ensure new and modified web pages/sections and web-based applications and other content comply with:
  • Section 508 / 504 and WCAG 2.0 requirements for accessibility
  • Best practices in usability and information architecture
  • Linking and redirect standards
  • Security and redaction controls
  • Privacy and information quality
• Assist design and development teams to draft, code, test, implement, and maintain new web pages and applications.
• Review content and design prototypes, for consistency in style, graphics, navigation, layout, and functionality.
• Collaborate with web team members on various aspects of project management including requirements, schedules, and deliverables.
• Research, evaluate, and report on new and emerging developments and trends in web design, application development, Section 508 / 504, WCAG 2.0, and W3C standards.
• Broadcast syndicated e-mail alerts and maintain subject matter expertise regarding distribution systems.
• Test development and production web pages and applications using technologies such as HTML, CSS, PDF, XHTML, dynamic HTML (JavaScript), ASP, JSP, and PHP in a multi-browser, multi-operating system, and multi-device environment.
• Recommend content edits to comply with plain writing standards.
• Recommend policies, practices, and procedures to enhance web team performance and improve user satisfaction.
• Prepare and edit technical documentation including: web content posting guidelines, quality assurance checklists, user manuals, job aids, FAQs, policies, procedures, guidance, and other technical information as requested.
• Prepare other written documentation as requested.
• Effectively communicate orally and in writing when presenting ideas and recommendations to a wide range of audiences, including technical and non-technical, junior, and senior staff.
• Comply with best practices for plain writing when creating, organizing, and editing content.
• Support and assist government and contract staff including: web content analysts, web designers, web software developers, web quality assurance analysts, managers and other web support staff when requested.

Requirements

• 7 years of experience in related work
• Bachelors Degree required with additional training
• Masters Degree preferred
• Good understanding of the Software Development Lifecycle, Web Development practices and general knowledge of web technologies
• Familiar with using Drupal and Web Content Management Systems

Benefits

We offer:

Comprehensive health benefit package including medical, dental, vision, life insurance, short-term and long-term disability

Paid Time Off

Holiday Pay

401(k) savings plan

Equal Opportunity Employer/Minorities/Female/Disabled/Veterans

Job Rewards and Benefits