Sales Engineer
Chargify, United States
Job Description
Chargify, a Scaleworks portfolio business, is seeking an entry level Sales Engineer to work with our Sales Team to present demos and provide technical assistance to potential customers during the Sales Process.
Who Are We?
Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. Our platform enables subscription businesses to create, optimize, and adapt offersthe right combination of product, packaging, pricing, and promotionand manage change over time.
Founded in 2009, Chargify has helped thousands of businesses manage millions of offers that drive billions in annual revenue. Chargify removes billing bottlenecks and gives front, corner, and back-office teams the speed and flexibility to accelerate growth.
Chargify’s culture is one of our secret weapons; check out our core values. Our team is engaged, curious, funny, inclusive, thoughtful, smart, and reliable.
Requirements
- 1-2 years experience in technical support or technical sales
- Working knowledge of APIs
- Experience in designing, documenting, and diagramming complex workflows
- Engineering mindset
- Excellent written and verbal communication skills
- Easily adapt to new software applications
- Ability to provide clear and concise instruction
- Exceptional customer service orientation
- Attention to detail
- Highly self-motivated, team player, amp; passionate for learning
Desired Skills and Experience
- Conversant in at least one backend programming language (Ruby/Python/Node/PHP/etc)
- Conversant in technical workflows, especially ones relating to the subscription/payment industry
- If you do not yet have 1-2 years work experience, a technical background from a completed coding boot camp is a great alternative.
About The Position
This role is exciting, challenging, and a great opportunity for personal growth in the tech space. Your day-to-day will primarily consist of demoing the Chargify product with potential customers (via Zoom), and assisting the Sales Team in closing new business. We're looking for someone who shares our passion for our product and who will find ways to help our potential customers and merchants succeed.
Your responsibilities will include:
- Assist the Sales Team by presenting Chargify demos to both technical and non-technical audiences
- Help the Sales Team close new business, by being an expert on the Chargify product, and answering technical questions on demos and by email.
- Gather technical requirements and build lightweight tailored demos for potential customers
- Work with our Solutions Engineers to build more detailed, technical proof of concepts for large potential clients.
- Ability to work Monday-Friday from 8am-5pm CDT, and the enthusiasm to attend scheduled phone calls outside of normal work hours when necessary
- Some travel required
Benefits
Full time employees will be eligible for our benefits package, which includes:
- Medical, dental, and vision insurance plans
- 4 weeks paid time off annually
- 9 paid holidays each year
- Company-paid Life and ADamp;D coverage with the option to purchase additional coverage
- Company paid Short Term Disability coverage
- 401(k) plan
- Medical and dependent care flexible spending accounts
Chargify is a globally-recognized leader in the Recurring Billing and Subscription Management space. Since 2009, we have delighted thousands of merchants with our ease of use, customer service, and reliability.
We are an equal opportunity employer and do not discriminate against protected characteristics. We guarantee that all candidates will be given the same consideration.