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Director Product Management - Tech
Home Chef, United States
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 15, 2021
Last Date
May 15, 2021
Location(s)
Job Description
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where we can go together.
As the COVID-19 situation continues to escalate in the US and around the world, we are committed to keeping our teams and their families as our greatest priority. To that end, we are making some adjustments to the way we will be doing business in the upcoming weeks. We are taking all the necessary precautions to keep our employees and customers safe, and would love to have you on our team as we can continue to serve our communities.
Summary of Responsibilities:The Technology Product Team at Home Chef is responsible for collaborating cross-functionally with stakeholders, engineering, and design to develop thoughtful technology solutions that provide a great user experience. We support products and technology that span the entire business - from our customer-facing website and mobile app, to internal tools that support our supply chain and operations teams. We pride ourselves on being great thought-partners and problem-solvers, and are always driving towards making an impact.Detailed Responsibilities:- Build and maintain a near and long term technology roadmap that enables Home Chef to achieve company-wide targets and initiatives:
- Understand company and stakeholder strategy to compile a near and long-term technology roadmap
- Continually refine and re-prioritize roadmap based on business needs, stakeholder feedback, and tech capacity
- Use data and input from engineering leadership input to estimate project impact, return on energy and time invested, and effort requiredEnsure balance between near-term impact and quick wins with longer, more strategic initiatives
- Establish effective communication channels to provide stakeholder visibility into prioritization and roadmapping
- Advocate for high-impact, needle-moving initiatives by continually gathering feedback from customers and maintaining a perspective on industry trends:
- Structure and build effective business cases to pursue new, innovative technology that improves the customer (or stakeholder) experience
- Build processes to continually gather and share the voice of the customer (or stakeholder)Follow industry trends and regularly benchmark Home Chef’s tech features against competitors, other e-comm players, and 3P Software
- Research 3P Software when appropriate and evaluate make-vs-buy decisions
- Oversee large-scale, cross-functional tech initiatives:
- Establish clear team ownership lanes and expectations as well as reasonable deadlines
- Communicate progress to cross-functional team
- Partner with engineering leadership to develop performance metrics and effective goal setting strategies
- Plan short and long-term hiring and team structure decisions:
- Work with engineering leadership and product managers to define team structure that enables near-term progress as well as growth and product evolution
- Establish boundaries and clear ownership between teams
- Identify stakeholders and working partners, and define expectations for both sides of the org (i.e. what will both tech and stakeholders contribute to ensure success?)
- Structure effective cross-functional working teams, team norms, and meeting cadences
- Lead a team of product managers:
- Assist with day-to-day decisions and creative problem solving; provide professional development opportunities and coaching
- Help product managers to think through effective team management, such as goal setting, meeting cadence and content, and time management
- Position team to develop great interpersonal relationships up, down and across the organization
Qualifications: The requirements listed below are representative of the knowledge, skill, ability and/or other characteristics needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.- Exposure to programming
- In-depth understanding of systems design as well as project management techniques
- At least six months of experience using project management tracking tools
- Flexibility to travel up to 20% of the time (Operations Technology specific)
- Flexibility to be
Job Specification
Home Chef
Information Technology and Services - San Jose, United States