Senior Sales Enablement Specialist
Kestra Medical Technologies, Inc, United States
Job Description
The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra’s solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life.
The Senior Sales Enablement Specialist interacts heavily with internal resources across all levels of the organization including the Sales Team to determine what gaps in available resources exist, the Product Marketing Team to ensure assets and strategies are aligned with the company vision, and the Commercial Operations Team to provide the necessary tools and services for the sales team. This role is directly responsible for managing an increasing velocity of projects in order to increase education opportunities, produce sales tools that are value based, and monitor analytics amp; data around the program outcomes. Additionally this roles is responsible for being knowledgeable about Kestra’s products.
ESSENTIAL DUTIES:
* Work with Product Marketing and Director, Training and Education to ensure that content is created that will allow sales teams to have the right conversations with customers
* Assist in the design, planning, and implementation of corporate sales and product training programs, policies, and procedures
* Manage content and design metrics within Allego with the goal of enhancing the productivity amp; effectiveness of our market-facing teams.
* Create and monitor individual and team training plans
* Effectively present virtual or in-person content when needed
* Target gaps in content and collateral and partner with the necessary individuals to close those gaps by creating original content through research and interviews with salespeople and product marketing
* Implement the development, delivery and training of effective sales playbooks by sales role in collaboration with sales, sales ops and product marketing
* Integrate new information and content as it becomes available
* Adhere to Pledge of Confidentiality
o Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient’s case.
COMPETENCIES:
* Passion: Contagious excitement about the company sense of urgency. Commitment to continuous improvement.
* Integrity: Commitment, accountability, and dedication to the highest ethical standards.
* Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
* Action/Results: High energy, decisive planning, timely execution.
* Innovation: Generation of new ideas from original thinking.
* Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
* Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
Requirements
Education/Experience Required:
* Bachelor’s degree
* Minimum 6 years of experience in sales enablement or product and sales training including experience in the medical device sales arena and in developing synchronous and asynchronous training and sales materials
* Excellent organization, presentation, and public speaking skills
Preferred:
Project Management experience
* Experience in a medical device education-related field
* Knowledge of MS Office
* Experience with MS Teams
* Experience with Allego or other Sales Enablement System
WORK ENVIRONMENT:
* Indoor open office environment
* Minimal noise volume typical to an office environment
* Variable conditions during travel
* Drug-free, as per FDA regulations
PHYSICAL DEMANDS:
* Frequent repetitive motions that may include wrists, hands and/or fingers, such as keyboard and mouse usage
* Frequent stationary position, often standing or sitting for prolonged periods of time
* Frequent computer use
* Frequent phone and other business machine use
* Ability to lift up to 40 pounds unassisted, at times from in and out of vehicle
TRAVEL:
* Occasional travel, domestic, may be required, less than 25%
OTHER DUTIES:
This job description is not designed to cover or contain a comprehensi