About Gorillas:
We are Gorillas and on a mission to redefine convenience retail. With our ten minute grocery deliveries we are disrupting the supermarket space, one of the biggest markets still in the hands of traditional players. We are a rapidly growing startup and are currently building an outstanding team with skilled members across all domains and backgrounds. We focus on building a diverse and inclusive company culture and aim to become a global leader in on-demand retail. Come join us on this journey.
We are looking for a Scheduling Associate for our Rider Operations Team in NYC. You will manage:
- Collecting rider availability: make sure Riders are able to share their availability and shift preferences across multiple Rider teams amp; warehouses
- Creating rider schedules: Create schedules across multiple teams amp; warehouses to make sure that each shift is adequately staffed per order volume demand forecasts
- Last minute rider scheduling changes: Responding to requests for schedule changes in case any ad hoc changes arise
Riders are at the heart of everything we do. As one of the early members of Gorillas, you will have a crucial role in managing the Rider scheduling process and ensuring we have enough Riders on every shift to keep up with Gorillas’ high pace of growth.
Requirements
Your responsibilities:
- Be the scheduler for hundreds of riders across dozens of warehouses
- Collect rider availability as an input to the schedule
- Create amp; finalize the weekly schedule based on rider availability amp; demand
- Communicate schedules clearly across riders amp; rider captains in advance
- Evaluate shift performance to adjust staffing levels for future weeks
- Approve last minute scheduling changes or shift swap/change requests from riders or rider captains
- Ensure rider captains have all the info they need to take attendance at the beginning of each shift
Your profile:
- Previous experience in planning, coordination, or scheduling role
- Previous experience in retail management a plus
- An ability to work and engage with a large number of employees in a rapidly changing environment
- A desire to work in a dynamic environment at one of the fastest growing startups in Europe - and a desire to set the bar high for our US entry
- Strong communication skills (written and verbal)
Benefits
- Competitive salary
- Healthcare, dental, vision insurance coverage amp; other supplemental benefits
- Steep learning curve from day one
- Great opportunity to build something you are proud of: we are growing fast, which means that the opportunities at Gorillas are virtually limitless.
- An awesome team spirit and an exciting workplace with a dynamic and international environment.
- Transparent company culture with flat hierarchies and a high career growth trajectory at Gorillas
Disclaimer:
Gorillas is an equal opportunity employer, which means we do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression. We celebrate diversity and are committed to creating an inclusive environment for all employees.