Gunsmith / Armorer
Blackstone Shooting Sports, United States

Blackstone Shooting Sports is a state-of-the-art facility. Our guests can shop, shoot, train and even entertain.

We are looking for a Gunsmith to join our dedicated team. Located in Charlotte, NC this position will be key in ensuring that our guest experience is superior by providing excellent and timely gunsmith services. The ideal candidate will also:

• Be committed to personal growth and development of gunsmithing skills,
• Have a deep commitment to the Blackstone experience for our guests,
• Be accountable for work output and attitude,
• Be committed to Blackstone’s happiness delivery system.
• Live our Core Values!
  • GUEST-CENTRIC Guests are the purpose of our work, not an interruption to it.
  • KNOWLEDGE WITHOUT CONDESCENSION Share knowledge, not shame or opinion.
  • PASSIONATE + ENTHUSIASTIC We do what we do (guest service) because we love it, and we share that joy.
  • WIN/WIN Never offer a deal you wouldn’t accept yourself but remember that we are a for-profit business.
  • AMBITIOUS Good enough happened yesterday.

Primary Responsibilities:

• Rental Firearm Maintenance
  • Maintain and optimize rental firearm cleaning and maintenance logs
  • Perform routine rental firearm cleaning and preventative maintenance
  • Diagnose and repair rental firearms
  • Coordinate the replacement of rental firearms
  • Ensure rental optics are sighted
  • Ensure all rental accessories are accounted for
• Guest Experience
  • Meet with our guests in store to discuss gunsmithing services
  • Respond to all gunsmith inquiries (phone, email, etc.)
  • Perform firearm work order check-in/out process
  • Quickly and accurately provide quotes for repair times
  • Provide continuous updates for work order status to guests
  • Provide support to retail and range staff as necessary
• Gunsmithing and Revenue
  • Sell gunsmith services
  • Diagnose and repair firearms
  • Assist with firearm malfunctions on the range
  • Demonstrate proficiency with a wide range of gunsmithing/armor services
  • Perform private firearm cleaning lessons
  • Coordinate with marketing to highlight specific gunsmithing services
• Administrative
  • Strictly adhere to OSHA guidelines
  • Maintain a clean and orderly work station
  • Maintain proper gunsmithing supplies and spare part levels
  • Contact manufacturers and vendors for warranty work and parts
  • Coordinate with warehouse admin for shipping firearms out to manufacturer
  • Complete weekly gunsmithing checklist
  • Perform physical firearm count for gunsmithing Bound Book
  • Coordinate with Compliance supervisor regarding ATF manufacturing paperwork
  • Maintain and obtain additional armorer certifications

Requirements

Qualifications:

• Legally able to possess a firearm
• Strong knowledge of firearm accessories
• Ability to perform function-checks and test-fires after maintenance/repairs
• Gunsmith degree or equivalent
• Comprehensive knowledge of various firearm brands, generations, and platforms
• Must possess mechanical competency of firearm schematics and be able to use them to disassemble and reassemble firearms without supervision or direction
• Naturally friendly and positive attitude
• Excellent communication and customer service skills
• Able to carry out directives efficiently and effectively
• Desire to learn new personal and organizational skills and accept responsibility

Preferences:

• Indoor shooting range experience
• Firearm knowledge
• 2+ years of gunsmith experience

Physical Requirements:

• Able to lift 50 lbs., freely access all areas of the store, and stand for long periods of time.

Benefits

• Competitive pay
• Matching 401(k)
• Employee purchase discounts
• Free Blackstone Shooting Sports membership

Job Rewards and Benefits