Healthcare Provider Onboarding Specialist

Healthcare Provider Onboarding Specialist
Forefront Telecare, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Associate Degree
Total Vacancies
1 Job
Posted on
Apr 18, 2021
Last Date
May 18, 2021
Location(s)

Job Description

Job Overview

The Healthcare Provider Onboarding Specialist will work in tandem with the recruiting, credentialing and provider engagement teams to manage a provider through the recruiting, credentialing and onboarding process. This includes, educating providers on Forefront, being a point of contact for providers throughout our process, and guiding a provider through onboarding which includes, introductions, offers, credentialing, training and education, and system setup with Forefront. In addition, the Provider Onboarding Specialist is responsible for transitioning providers to the provider engagement team post onboarding. Incumbent will display a compassionate nature, be knowledgeable about health care, and provide exceptional customer service.

Responsibilities (but not limited to)

  • Follow up on Interested Providers that have not been submitted to credentialing and update interest and availability on a regular basis.
  • Update Provider information in all of Forefront databases.
  • Shepherd provider through the application process to get to credentialing.
    • This would include ensuring CAQH and credentialing documents are current and recently attested to.
  • Submit providers for credentialing to credentialing department.
  • Be the providers point of contact (POC) while in credentialing.
  • Will also maintain and be the providers POC after credentialing approval.
  • Have an understanding of all Forefront business lines and current openings to help identify providers to fill those needs.
  • Connect and discuss these new job opportunities with all providers in recruiting pipeline.
  • Once identified, gain commitment from provider to take on the new opportunities and them set them up for onboarding.
  • Will act as the primary onboarding specialist to ensure contract, IT, training and orientations are complete.
  • Will introduce provider to Provider Relations Team
  • Will introduce provider to Launch/Account Management team for the particular facility they will be working. (for providers that have been in Pre-Onboarding only)
  • And perform other duties as assigned and needed.

Requirements

Education, Experience, Training and Knowledge

  • Bachelor’s degree in a relevant field, additional relevant certifications a plus
  • Experience in a fast-paced healthcare business setting working with clinicians
  • Experience in working with physician or other healthcare professional relationships
  • Experience with onboarding and trainings a plus

Skills amp; Abilities

  • Exceptional communication skills, both written and verbal
  • Experience in healthcare, mental health field, preferred
  • Awareness of and commitment to all requirements, both legal and corporate
  • Solid computer skills, including Microsoft Office
  • Superior organizational and interpersonal skills
  • Able to multitask and prioritize tasks
  • Able to act decisively and maintain discretion

OTHER INFORMATION

  • Number of Employees Supervised - 0
  • Percentage of Travel Required - lt;5%
  • Special Requirements Not applicable

Benefits

  • Competitive compensation
  • Standard Medical and Dental Benefits
  • 401K

Why Forefront Telecare?

Join an industry leading team doing important work for underserved communities via TelePsych. When you join our team you will join a group of dedicated professionals who are committed to delivering positive, lasting healthcare solutions to patients. We give patient direct access to healthcare professionals via TelePsych services. We believe through our TelePsych services we can provide virtual behavioral health with a human touch to help improve the lives of our patients.

About us:

We are a U.S. leader in serving the Behavioral TelePsych needs of smaller healthcare facilities including Skilled Nursing Facilities, Assisted Living Facilities, Psychiatric Hospitals, Rural Health amp; Primary Care Clinics, and Community Hospitals in 26 states coast-to-coast. Our TelehealthNOW service empowers private behavioral practices to better serve their own patients or clients via our fully supported state-of-the-art TelePsych Platform. Our National Provider Network of psychiatrists, psychiatric nurse practitioners, clinical psychologists and therapists work with Forefront to serve the behavioral health needs of patients and clients.

Forefront Telecare is an Equal Opportunity Employer

Job Specification

Job Rewards and Benefits

Forefront Telecare

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