Client Strategy Manager (Remote)
Vida Health, United States
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Apr 20, 2021
Last Date
May 20, 2021
Location(s)
Job Description
ABOUT US
At Vida, we empower individuals to overcome chronic mental and physical health conditions, once and for all. The impact of chronic conditions on healthcare is immense: in the US alone, chronic diseases like diabetes and heart disease drive 80% of the $3 trillion healthcare spending, which is at 18% of GDP. One in 3 individuals has a chronic health condition, and 1 in 4 struggles with mental health.
Vida provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers and leading medical institutions. Vida is a next generation continuous care platform for both consumers and businesses, combining a consumer mobile app, an enterprise care platform offering on demand 24/7 solutions for chronic conditions. Vida platform runs in the cloud, captures real-time data from 100+ devices and apps, and integrates back to the employer, payer, and provider. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees live their healthiest lives.
**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.
ABOUT THE ROLE
As a Client Strategy Manager at Vida, you will play an integral role in understanding the needs and priorities of Vida’s clients. You will be the face of Vida to provide client delight and exceed expectations at all touchpoints in the client journey. This includes working closely with clients as well as internal teams at Vida in the development of our business strategies and programs. This role needs a high level of communication, relationship building, and business judgment to be successful, including performing data analysis, leading projects with internal constituencies, such as sales and marketing, as well as external partners.
If you thrive in a fast-paced startup environment, enjoy working with internal/external partners and customers, want to be involved in the cutting edge of healthcare, and think strategically about business and partnership opportunities, this role may be for you.RESPONSIBILITIES
At Vida, we empower individuals to overcome chronic mental and physical health conditions, once and for all. The impact of chronic conditions on healthcare is immense: in the US alone, chronic diseases like diabetes and heart disease drive 80% of the $3 trillion healthcare spending, which is at 18% of GDP. One in 3 individuals has a chronic health condition, and 1 in 4 struggles with mental health.
Vida provides expert, personalized, on-demand health coaching and programs from a network of experienced health care providers and leading medical institutions. Vida is a next generation continuous care platform for both consumers and businesses, combining a consumer mobile app, an enterprise care platform offering on demand 24/7 solutions for chronic conditions. Vida platform runs in the cloud, captures real-time data from 100+ devices and apps, and integrates back to the employer, payer, and provider. We are trusted by Fortune 1000 companies, major national payers and large providers to enable their employees live their healthiest lives.
**Vida is authorized to do business in many, but not all, states. If you are not located in or able to work from a state where Vida is registered, you will not be eligible for employment. Please speak with your recruiter to learn more about where Vida is registered.
ABOUT THE ROLE
As a Client Strategy Manager at Vida, you will play an integral role in understanding the needs and priorities of Vida’s clients. You will be the face of Vida to provide client delight and exceed expectations at all touchpoints in the client journey. This includes working closely with clients as well as internal teams at Vida in the development of our business strategies and programs. This role needs a high level of communication, relationship building, and business judgment to be successful, including performing data analysis, leading projects with internal constituencies, such as sales and marketing, as well as external partners.
If you thrive in a fast-paced startup environment, enjoy working with internal/external partners and customers, want to be involved in the cutting edge of healthcare, and think strategically about business and partnership opportunities, this role may be for you.RESPONSIBILITIES
- Be the face of Vida and ensure Vida is successful, while also maintaining client satisfaction throughout the client journey
- Own end-to-end client relationships from planning, launch, ongoing management and renewal
- Be the storyteller of Vida’s mission, value propositions, and impact through data and stories to both our clients and internal Vida team
- Understand priorities among clients and key stakeholders
- Uncover up-sell opportunities
- Present analysis amp; make strategic recommendations to leadership
- Co-create the marketing and engagement playbook for Vida’s client profiles
- Coordinate internally across various functions, including, product, design, engineering, analytics, sales and marketing, to further Vida’s goals as well as success with the client
- 5+ years of experience in account management, sales, customer success, or other external-facing roles, ideally in a health tech company/healthcare industry, or from a management consulting background
- Familiarity with the overall healthcare landscape, including major relevant healthcare legislation and companies within the industry
- Familiarity w/ key healthcare administration/payer processes
- Strong problem-solving, written, and verbal communication skills
- Ability to develop and maintain leadership level relationships internally and externally
- Must be a self-starter with the ability to work independently or in a team environment and have an ownership mentality
- Ability to manage multiple tasks and apply good judgment in resolving complicated issues
- Must be comfortable with navigating ambiguity and have the ability to strategically prioritize
- Must be able to think strategically and apply good business judgment
- Must be very organized and a team player
- Proficient in the use of web and mobile technologiesFluency in PowerPoint, and Excel
- Passionate about Vida’s mission
- Competitive compensation with meaningful stock options
- Medical, Dental, Vision, Disability and Life Insurance (We cover 100% of your premium and 80% for your dependents)
- Healthcare FSA Plan
- Dependent Care FSA Plans
- Commuter and Parking Benefits
- 401k Program
- Flexible PTO Policy
- Paid Parental Leave
- 10 Paid Company Holidays
- We’re a distributed company, so you can work from most US states (We still have a HQ office in San Francisco)
- Access to a Vida Health Coach and the full Vida app
- New h
Job Specification
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