Program Analyst (Continuous Process Improvement)
IT Concepts, United States
Job Description
Serve as an analyst and advisor to the government and contractor management on the evaluation of the effectiveness of government programs and operations or the productivity and efficiency of the management of Federal agencies or both. Expertise required; knowledge of: the substantive nature of agency programs and activities; agency missions, policies, and objectives; management principles and processes; and the analytical and evaluative methods and techniques for assessing program development or execution and improving organizational effectiveness and efficiency. Some positions also require an understanding of basic budgetary and financial management principles and techniques as they relate to long range planning of programs and objectives. The work requires skill in: application of fact-finding and investigative techniques; oral and written communications; and development of presentations and reports.
Requirements
- Minimum bachelor’s degree in business, information technology, or information management, or seven years of comparable work experience.
- Desired skills include up to seven or more years of ITIL, ITSM, and CSI as well as security clearance status of TS/SCI with a CI polygraph test.
- Prefer candidates who have experience in the IC and are ITIL certified.
- Prospective candidates should have excellent communication, team work, leadership, and conflict management skills.
Benefits
The Company:
- Founded in 2003, IT Concepts was established with a simple yet important promise to deliver technology concepts that work. This founding principle, which permeates throughout our team and company culture, has propelled ITC to the upper echelons of the industry. With award-winning services and unflinching dedication to country and clients, ITC remains committed to teamwork, innovation, and collaboration.
- We’re an SBA 8(a) and CVE certified Service-Disabled Veteran Owned Small Business focused on providing best in class IT Services, Management Consulting, and Data Services Solutions to our clients.
- We’re ISO 27001:2013, ISO 20000-1:2011, and ISO 9001:2015 certified and have CMMI DEV and SVC ML3 ratings
- We’ve been named part of: Inc 5000’s Fastest Growing Private Companies in 2016, 2018, 2020 and 2021; Washington Business Journal’s Fastest Growing Companies in 2015, 2016, 2017 and 2019; Washington Business Journal’s Best Places to Work in 2015, 2016, 2017 and 2019.
The Employer:
- We offer great benefits Competitive Paid Time Off, Medical, Dental and Vision Insurance, Identity Protection, Pet Insurance, 401(k) with company matching and Profit Sharing
- We invest in our employees Each ITC employee is provided with a LinkedIn Learning Account for endless training. In addition, every employee is provided with a stipend to invest in certifications, a master’s degree, or even a doctorate.
- We work hard, we play hard -Nationals Games, Happy Hours, Holiday events, philanthropic endeavors, etcat ITC we enjoy working together but also take time to connect with each other and our community through various events and activities.
IT Concepts is an Affirmative Action/Equal Opportunity employer. As such, any personnel decisions (hire, promotion, job status, etc.) on applicants and/or employees are based on merit, qualifications, competence and business needs, not on race, color, citizenship status, national origin, ancestry, gender, sexual orientation, gender identity, age, religion, creed, physical or mental disability, pregnancy, childbirth or related medical condition, genetic information of the employee or family member of the employee, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.