Project Manager Anywhere in East coast - Remote Fulltime
ProArch, United States

ProArch is an IT services and consulting company with offices in Syracuse and Rochester, New York. ProArch sales and consulting works with clients to design the best solution to fit the business need. Technical staff works with clients on and off site to design, configure, install, and support IT environments.

The Project Management position is responsible for the success of client projects, including internal and external communications, task, and resource assignment, and the on time, on budget completion of those projects. As with any team member at ProArch, the goal is to ensure an exceptional level of client satisfaction.

The Project Manager (PM) works with the PreSales and Sales teams to initiate the start of a technical implementation. Following the methodology set in place, the PM utilizes internal systems to create, track and update the defined scope of work and specific tasks. Critical to the position is the level of communication between the PM, the client, the internal resources, the sales team, consultants, and vendors. Projects range in size and complexity and there will be multiple projects in flight at any given time. Status updates internally and externally are expected on a weekly basis, with project close out and profitability reports due at the end of each project.

The Project Manager will be responsible for the following:

Projects

• Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
• Prepares for engagement reviews and quality assurance procedures.
• Manages day-to-day operational aspects of a project and scope.
• Identifies resources needed and individual responsibilities.
• Effectively applies our methodology and enforces project standards.
• Minimizes our exposure and risk on projects.

Explains and presents complex ideas.

Ensures project documents are complete, current, and stored appropriately.

Reviews deliverables prepared by team before passing to client.

Management

Manages own time and that of others; develops plans for work activities over the medium/long term.

Uses knowledge to focus work and drive improvements.

Issues

Anticipates potential objections and prepares the case accordingly.

Anticipates internal/external business issues and developments.

Anticipates patterns and links; looks beyond the immediate problem to the wider implications.

Technical Understanding

• Possesses a general understanding in the areas of network, server, virtualization, and desktop design.
• Maintains awareness of new and emerging technologies and the potential application on client engagements.

Requirements

Project Accounting

• Tracks and reports project team hours on a weekly basis.
• Manages project budget.
• Follows up with clients, when necessary, regarding change orders.
• Manages day-to-day client interaction on projects.
• Sets and manages client expectations.
• Develops lasting relationships with client personnel that foster client ties.
• Continually seeks opportunities to increase customer satisfaction and deepen client relationships.

Manages costs, profitability, and utilization for assigned projects.

Prepares cost and profitability reporting, actual versus budget, including analysis.

Client Management

• Outstanding verbal and written communication skills
• Bachelor’s degree or equivalent combination of education and experience
• Five plus years of experience as a Project Manager
• Experience across a broad spectrum of IT project requirements and solutions
• Previous work managing projects for external clients
• Solving problems with political agility
• Experience with project management tools and methodologies
• Certification as a Project Management Professional (PMP) is preferred

Benefits

Benefits

ProArch offers a competitive salary plus the following benefits:

• Health insurance coverage with Vision and Dental options
• Mileage and business expense reimbursement
• 401k plan
• Paid holidays and vacation

Job Rewards and Benefits