System Administrator II
NextCapital, United States
Job Description
ABOUT US
NextCapital is the leader in enterprise digital advice. NextCapital partners with world-class institutions to deliver personalized planning and managed accounts to individual investors, whether they’re saving for retirement in a 401(k) or IRA or investing in a taxable brokerage account. Our open-architecture digital advice solution provides better outcomes for our partners and individual investors by offering integrated account aggregation, analytics, planning and portfolio management, and customizable advice methodology and fiduciary roles. .
Learn more about NextCapital at www.themuse.com/companies/nextcapital
JOIN OUR TEAM
We're looking for an organized and highly motivated System Administrator II to join our team. Our computers team manages the internal network, applications, servers and workstations. You will be responsible for installing, maintaining, and troubleshooting our IT infrastructure.
The ideal candidate must have a deep and broad knowledge of computer software, hardware and networks.
*At this time, NextCapital does not sponsor visas for this position*
WHAT YOU’LL DO
Assist with supporting the Help Desk ticketing queue which may include some in-office presence
Administer and troubleshoot network related areas including but not limited to switches, routers, APs, VPN, outages, etc.
Administer and support enterprise cloud and self hosted applications (e.g. G-Suite, AWS, Jira, Confluence)
Administer and support on-premises infrastructure areas including servers, VMware, Veeam backup, storage arrays, UPS, etc.
- Administer and support automated patch management solutions
Assist with management of lifecycle operations for both hardware and software
Assist with asset management and coordinating user device and software purchasing
Assist with user accounts and access controls
Ensure security compliance by coordinating actions with the Security group
Assist with documenting policies and procedures for both new and existing areas
Requirements
WHO WE’RE LOOKING FOR
You are an exceptionally resourceful individual with the ability to diagnose and resolve problems quickly
You have at least 3 years of experience in IT systems administration
You are experienced with OS X, Linux, and Windows administration
You have strong knowledge of networking concepts including routing, switching, VLANs, firewalls, NAT, and WiFi
You have experience with infrastructure platforms/areas such as VMWare, Active Directory, Group Policy, storage arrays, Veeam backup, etc.
You have experience with endpoint management suites (Ivanti and JAMF preferred) including application automation, centralized device configuration, and policy based controls
You have experience with cloud application platforms such as G-Suite, AWS, Jira, Confluence and Salesforce
You are focused on security, from the design and implementation of new systems, to maintaining and improving existing ones
You are capable writing scripts (e.g. Perl, Python, Powershell, Bash)
Plus: You are a detail-oriented problem solver, a quick learner with interest and ability to learn new technologies and possess excellent communication skillsBenefits
WHY YOU’LL LOVE IT
- Disrupt the financial advice industry by bringing affordable, easy to use financial tools to millions of people.
- Receive great benefits like stock options, employer 401(k) match, and employer contributions to health, dental and vision coverage.
- Enjoy a stimulating work environment surrounded by top quality researchers and engineers that enjoy working with each other towards a common goal.
- Get in on the ground floor of a growth stage company where you can have a real impact on the company's future.
- When the COVID-19 pandemic cools down, participate in company-sponsored cornhole leagues, company outings, wine tastings, fantasy football leagues, hackathons and other fun events
- When our pandemic ‘remoteness’ ends, enjoy a newly built out office on Michigan Avenue with a view of Millennium Park and Lake Michigan
- And, yes, when we’re able to safely re-convene in a physical space, sip locally roasted coffee, kombucha, or craft beer at your modular sitting/standing desk
- Participate in women in tech events and service days at local organizations
- Relax with monthly, company wide, guided meditation sessions