Hello!
- Does clear writing make you happy?
- Do you like reading good documentation?
- Do you feel like everything you read could be improved?
- Do you know a thing or two about web-based technology?
- Then this might be a good role for you!
The Shareablee product team is looking for a full time technical and product writer.
Shareablee produces many data products, sophisticated web-based tools and services, and APIs.
All of these require:
- Help desk copy and flow design.
- Marketing copy for internal teams
- Sales one-sheets for internal teams
- User persona-specific value props and use-cases
Some of them require:
- In-app (tool tip, toasty, etc. copy and experience).
- Automated chat help
- API documentation
Our product team will do the heavy lifting on technical explainers but we need someone working with our teams full time to make this ready for different audiences (Clients, Sales, Marketing, Press, Board, Cross-team training, etc.)
Requirements
MUST HAVE:
- EXCELLENT, clear, writing examples.
- Proven jargon-free communication capabilities.
- Education or work experience that delivers on the above!
- Experience with some combination of our audiences listed above.
NICE TO HAVE:
- Experience collaborating with UI / UX on help copy and support flows.
- SaaS experience
- Social media experience
- Product one-sheet experience
- Experience documenting data, metrics and their calculations
Benefits
This can be a WFH position.
We have offices in NYC and Wroclaw.
You work directly with a product delivery team that is shipping code and features intra-week.
Salary will be commensurate with experience and capabilities.