Senior Salesforce Administrator
CloudFactory, United States

CloudFactory provides a tech-forward, professionally managed workforce solution with all the benefits of a trained internal team. Our teams are agile, scale fast, and process data with high accuracy on virtually any platform. CloudFactory is on a mission to change how work gets done. We're using technology to make it super easy and affordable for startups and fast-growing companies to automate and outsource routine back-office core data work and training datasets for machine learning.

We are looking for a rockstar Senior Salesforce Administrator to oversee our Lightning instance of SFDC, as well as help manage the rest of our tech stack. This is an opportunity to help build the plane as we are taking off - our SFDC instance isn’t starting at ground zero, but it’s a long way from finished. If you enjoy solving new challenges, working in a high-growth, fast-paced environment with a great time, this may be the right place for you.

Key Responsibilities:

• Manage SFDC system configuration (fields, workflows, validation rules, etc)
• Create standardized reports and dashboards for our teams to leverage globally
• Provide first level support for sales org with Salesforce.com; escalate support issues as needed
• Document processes and procedures related to the sales process and tools
• Maintain data security regarding account and contact data

Requirements

You love working with data, and helping people use it to solve problems. You have an incredible eye for detail, and a tremendous understanding of process. You are fluent in the language of Salesforce.com, and can translate for those who are not as familiar. You keep one eye focused steadily on the present to stay on course, but you also have a curiosity to search for new ideas and solutions. You thrive in a dynamic environment, where things can and will change quickly. You are a strong communicator, in writing, slides and presentation.

Desired Experience:

• Salesforce Advanced Administrator certification
• 3+ years of experience as a Salesforce Administrator (Lightning preferred)
• Ability to work in a fast-paced environment while staying focused and flexible
• Excellent track record of accuracy, attention to detail
• Excellent written and verbal communication skills
• Agile, self-starter who can work independently and collaboratively; possesses a people-oriented, friendly can-do attitude
• Ability to manage multiple priorities and tasks; proven strong organizational and project management skills in a fast-paced environment

Benefits

• Competitive Compensation
• Work from Home. We are 100% distributed
• Community service opportunities
• High growth globally scaling company culture
• A mission you can stand by!
• Room for growth! We prefer to promote from within than hire from without
• Medical, dental, and vision care
• Life, accident and disability insurance
• 401(k) retirement savings plan

Join us, and change the world for the better. If you are skilled and humble, with a commitment to lifelong learning, and you’re curious about the world and its people, you could be a good fit at CloudFactory. We welcome the unique contributions you can bring to help us build a diverse, inclusive workplace because we connect, learn, and grow stronger from our differences. We want you to bring your whole, authentic self to work. We look forward to hearing from you!

Still unsure? Read ‘5 Reasons You Should Work at CloudFactory’.

Job Rewards and Benefits