Business Analyst II
Silverwork Solutions LLC, United States
Job Description
Silverwork is the future of mortgage automation, and we are looking for experienced Business Analysts to collaborate with our team of BOT experts and product analysts.
Who we are:
Silverwork understands how cognitive technologies can be best applied to dramatically improve a client’s business operations. We use technologies such as software robotics, machine learning, and document recognition to create intelligent automation that is purpose built for the mortgage industry.
Our software robots (BOTs) provide our clients with a digital workforce that can be easily added to their current manual operating model. This new digital workforce is fast, intelligent, and easy to operate. Our solutions and engineering teams help our clients move quickly to realize the benefits of our intelligent automation.
We are thought leaders in applying cognitive technologies for mortgage. Our approach includes sharing our vision for Intelligent Automation and bringing our passion for leveraging cognitive technology to provide our clients with exciting first-of-its-kind automation.
We attract people who like working with the latest technology and enjoy creating advanced automation. We like to have fun at work and take pride in creating great software.
We are committed to the professional and personal growth of our employees. We celebrate and respect each other as humans first and employees second. While we are still in startup growth mode, we are poised to do great things and need your help. Work with us!
What you’ll be doing:
As a Business Analyst II, we will equip you with the tools and knowledge to become experts in intelligent automation, particularly as it relates to our clients and the mortgage industry. Working as part of a cross-functional team, you’ll translate business requirements from both internal stakeholders and external clients into intelligent automation solutions. You’ll be the first point of contact for your assigned clients, managing all client communication, gathering requirements, and handling client requests. You’ll also facilitate the agile cycles for your client support team by helping to prioritize and plan the product backlog and coordinate the scrum processes.
As you become a mortgage subject matter expert, you will be enabled to easily translate industry specific concepts and terminology and provide important feedback to help improve the Silverwork product offering. In this role, you’ll be an essential member of the team and have the opportunity to further improve your business analysis/product management skills and advance within our product management group.
Requirements
What you bring:
- Bachelors degree or equivalent experience
- Approximately 3 or more years of business analyst or product manager experience (We’d love if you have experience with the mortgage industry, but it’s okay if you don’t.)
- Familiarity with software development cycles
- Project management experience
- Ability to communicate at all levels, from client to CEO
- A desire to be a thought leader for your team and the company
- A curious mind and excitement for learning
- Solid critical thinking and problems solving skills
- Ability to achieve results through working collaboratively with others
- Agile and scrum process experience a plus
Please note: At this time, we unfortunately are not equipped for visa sponsorship.
Benefits
What you get:
- The chance to make an impact at a growing fintech startup
- Wide-ranging learning opportunities
- Competitive salary with generous bonus opportunities
- Unlimited PTO
- Profit-sharing and 401k
- Medical benefits
- Flexible schedule
- Opportunity for remote work/WFH, as well as options for hybrid work in our River North Chicago office
- Regular social events
We recognize that some applicants will refrain from applying to postings where they don’t fit 100% of the criteria. We urge you to apply anyway. Silverwork is an EEO employer and committed to hiring for skill and experience.