Program Lead
Kepro, United States
Job Description
- Are you an experienced Program Lead looking for a new challenge?
- Do you value care management and quality improvement?
- Are you motivated, energetic, and excited to become part of the Kepro team?
If so, you might be our next new team member!
Note: This role is remote, but you must be located in the state of NC.
Who we need:
The Program Lead oversees the clinical team and functions, and manages and completes assigned work plan projects to comply with performance standards. The Program Lead coordinates with the Department on decisions and issues, and communicates with providers regarding determinations and other clinical matters. The Program Lead also develops and leads clinical staff in activities to facilitate and support clinical, quality, and cost-effective outcomes.
Why us?
Kepro is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.
People Focused. Mission Driven.
Shape the future of healthcare with us. We are mission driven to improve lives through healthcare quality and clinical expertise.
We do this through our people.
At Kepro, you can do meaningful work that makes a real difference for the lives of individuals across the country. We are an organization that cares deeply about our employees and we provide the training and support to do the best work of your career.
Benefits are a key component of your rewards package at Kepro. These benefits are designed to provide you and your family additional protection, security, and support for both your career and your life away from work. They are comprehensive and fit a variety of needs and situations. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts and more.
What you’ll do:
- Oversee, coordinate, and monitor all Clinical team activities.
- Ensure adequate staffing and contractual service levels are adhered to by implementing and monitoring clinical staff productivity and performance indicators. Maintains effective team member relations.
- Leads team members in improving skills, creativity, and problem-solving.
- Work with management team to develop and enhance the operational structure including skill set requirements, gap analysis, and training using workforce planning.
- Manages and completes assigned work plan objectives and projects on a timely basis.
- Provide advice and assistance to leaders in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures. Collaborate with leadership in the development of new and enhanced products and services.
- Represents the clinical department by participating on committees, task forces, work groups, and multidisciplinary teams.
- Maintains professional relationships with provider community and external customers and identifies opportunities for improvement.
- Participates in the development of policies and oversees clinical staff activities to ensure compliance with regulatory and accrediting standards, quality assurance and inter-rater reliability.
- Provides reports of compliance and other activities.
- Bachelor’s degree
- Active Non-restricted, North Carolina RN license is preferred.
The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.
What you’ll need:
Qualifications
Knowledge, Skills, Abilities
- Demonstrated proficiency in MS Office applications.
- Ability to maintain a positive attitude and contribute both as an individual and a team member to achieve the goals of the department.
- Ability to professionally respond to change and handle multiple and changing priorities with sometimes conflicting deadlines.
- Knowledge and willingness to become a subject matter and thought leader for designated program(s).
- 5+ years of clinical experience required.
- 5+ years staff/workload management experience required.
- Experience with stated State Medicaid program (PCS, CAP/DA, CAP/C, PASRR/LCA), strongly preferred.
- Experience working with vulnerable populations, strongly preferred.
- Experience in Behavioral Health and Home Health services, strongly preferred.
Experience
Thank You!
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