City Operations Manager

City Operations Manager
Club Feast, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
May 4, 2021
Last Date
Jun 4, 2021
Location(s)

Job Description

Company

Club Feast is a high-growth delivery subscription service offering restaurant meals cooked and delivered to our customer’s home. Our technology platform allows our customers to choose meals from local restaurants for as little as $6.99 per meal. In addition to providing a vast selection of delicious food, Feast puts valuable family time back in the hands of our customers at the same price of preparing groceries from the supermarket.

The New York City Operations Role

We are looking for a motivated individual to join our growing Community Team as a clever and resourceful New York City Operations amp; Logistics Manager. You will work in the trenches of a startup as a member of the close-knit group that drives the company’s core activity - Delivery Operations. You will serve as the primary point of contact for the growing driver community, servicing New York City.

You will need to be able to do a little bit of everything and do it well. Are you a smart and resourceful self-starter who thrives in a fast-paced environment, and isn’t afraid of tackling one task, then the next, then thinks, What else can I do to help out? If so, this position will expose you to all departments and allow you to navigate your own road map to success, explore your interests within the organization, and grow with the company.

Requirements

Specific responsibilities include:

  • Manage our New York City driver fleet and ensure proper routing and delivery logistics between customers and restaurants
  • Retaining effective relationships with large groups of independently contracted delivery specialists drivers, in a way that consistently meets their needs and those of the company
  • Help optimize driver growth and scalability
  • Work directly with the greater team to continually optimize company operations
  • Communicate key insights and proactively make recommendations to senior leadership
  • Support the operations team and oversee daily schedule changes to ensure real-time driver coverage.

Experience/Skills

  • Experience in logistics and operations is preferred
  • Experience reporting on weekly metrics and owning KPIs
  • Process-driven with a strong desire to learn and grow
  • Self-motivated and self-starting - work well independently and possess strong organization and time management skills
  • Project management experience in a cross-functional setting
  • Some high-growth operations, technology, or startup experience
  • Bachelor’s degree or equivalent experience

Personal Attributes

  • Have a friendly, outgoing and engaging personality; people love being around you and you are enthusiastic about your work
  • You communicate effectively, clearly, confidently and are patient with others
  • You are resilient, comfortable with deadlines, and have a knack for solving ambiguous problems
  • You are able to prioritize tasks and delegate when needed
  • Strong attention to detail
  • Resourceful, friendly, organized, and a master of multitasking
  • Strong work ethic flexible, committed
  • Embraces the small company, fast growing culture team player, sleeves rolled up, can do more with less
  • Willing to work on weekends and evenings as needed

Job Specification

Job Rewards and Benefits

Club Feast

Information Technology and Services - New York, United States
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