Vice President of Community Operations - Home Health, Hospice, Personal Care
Heritage Management Services, United States

Heritage Management Services is currently seeking a Vice President of Community Operations to plan, oversee, and direct activities of the home health, hospice, and personal care divisions of our agencies in New Mexico and to accomplish budgeted financial and patient care objectives. This individual will provide support and direction to the Executive Directors of each branch and implement initiatives to help each agency achieve targeted goals. Please feel free to visit our website at https://www.heritagemsi.com/ to find out more about the services we provide.

Duties amp; Responsibilities:

• Act as liaison between supervisor, executive leadership and the Board and home health, hospice, and personal care staff.
• Keeps supervisor aware of home health, hospice, and personal care developments. Keeps home health staff informed of governing body, advisory boards, and management actions.
• Evaluates the results of overall operations regularly and systematically and reports these results to supervisor, executive leadership, and the Board.
• Assumes responsibility for the overall management of the agencies under management.
• Oversee program planning, development, operation and evaluation consistent with the purposes and resources of the agencies under management.
• Recommends and participates in formulation of the organization’s goals, objectives and related policies.
• Directs programs through delegation of responsibility to administrative and supervisory personnel according to their abilities and defined responsibilities.
• Directs modification or expansion of programs according to information obtained, executive leadership and board direction, company guidelines, and community needs.
• Determines staffing needs and staffing patterns according to program requirements and with consideration for utilization of personnel at their maximum potential.
• Oversees the development and administration of salary and compensation program and personnel policies that help attract and retain qualified personnel.
• Oversees budget development and present recommendations reflecting program priorities to the Board.
• Monitors compliance with approved budget.
• Oversees development and implementation of financial policies.
• Oversees a public relations program which allows for interpretation of the agency’s services and fosters good working relations with physicians and community agencies.
• Participates or delegate participation in community activities with particular reference to terminal care.
• Demonstrates understanding and actively participates in CQI process.
• Practices and actions reflect the CQI recommendations and organization-wide policies and procedures.
• Takes responsibility for maintaining accountability in job performance and for improving job knowledge and skills.
• Supports agency’s philosophy, goals, objectives, mission, vision and values.

Requirements

Qualifications amp; Requirements:

• Preferred education and experience includes Bachelor's degree plus five to fifteen years of experience in Executive-Level Operational roles.
• Proven ability to supervise and direct professional and administrative personnel in a multi-site clinical environment.
• Multi-site hospice/home health experience strongly preferred.
• Demonstrated adaptability to changing business environments.
• Demonstrated ability to relate to all levels in a business organization.
• Superior team leadership and organizational skills with an ability to prioritize multiple demands and projects.
• Sound leadership and decision-making skills to achieve results.
• Ability to stimulate collaboration across functional areas with an ability to build teams, as well as consensus.
• Proven ability to create practical solutions to address business challenges.
• Self-starter with a high degree of initiative and ability to work independently.
• Ability to meet deadlines and implement projects effectively across multiple entities with ultimate accountability.
• A valid driver’s license and auto liability insurance.

Benefits

Benefits amp; Allowances:

• Positive work environment based on collaborative teamwork
• Competitive salary
• Excellent health benefits
• Employee Assistance Funding
• 401(k)

Job Rewards and Benefits