Client Strategy Insights Partner
Centro, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 6, 2021
Last Date
Jun 6, 2021
Location(s)

Job Description

WHO WE ARE
Centro delivers software and services to automate digital media operations for more than 1,000 leading agencies and brands including Priceline, Sprint, RVA Media Group, and The Basement agency.
Our comprehensive ad tech platform, Basis, supports the planning, reporting, and financial reconciliation of direct, programmatic, search, and social media, all in one place.
We are deeply committed to building software that will change the ad tech industry for the better and are equally dedicated to building an inclusive culture of highly motivated individuals who create a positive and supportive environment together. We invest in our culture and support our employees so they can do their best work.
Centro is headquartered in Chicago, with beautiful offices also in Toronto, Dallas, Denver, and New York to name a few. Post-COVID, many of us will be returning to one of our offices (by choice, not requirement -- we believe results matter more than where they are produced). This position and all of our employees have the flexibility to work in one of our office locations, completely remote, or a hybrid of the two.
ABOUT THE TEAMThe Media Services team is a passionate 250+ person group with one goal, to deliver digital solutions that move the needle for our client’s business while providing Raving Fan service. Through a combination of SMES in the areas of ad operations, analytics, media planning/buying, programmatic, search, social and strategy development, the services team has their pulse at the forefront of what’s happening across the digital landscape. This team develops bespoke solutions designed to help clients maximize their budgets and achieve their KPIs. Working closely with the client development team (sales), a primary focus of the services team is to win, grow, and retain business among a diverse portfolio of clients. The services team is responsible for stewarding $500M+ in paid digital media annually. The team has an exciting and collaborative working dynamic that amplifies Centro’s winning culture. WAYS YOU’LL CONTRIBUTEReporting into the SVP, Client Strategy amp; Insights, you will be joining, and helping to create Centro’s Client Strategy and Insights Center of Excellence. You’ll be joining a team of strategists and researchers with a diverse set of skills across consulting, media amp; investment strategy, marketing strategy, consumer insights, performance media, and innovation. We’re looking for someone with a strategic mind, a sharp POV, digital and data fluency and the passion to spend every day building collaborative new solutions. You’re right for this role if you have a passion for growing businesses across a portfolio of diverse clients, and you know when to look beyond the brief for the real opportunity. You will know how to build the trust needed to take internal and external stakeholders on the journey. Additionally, you must have a curiosity and knack for uncovering emerging opportunities and know how to combine this with audience insights that produce winning strategies that can be actioned to solve client business challenges. You are further right for this if you are a fast and adaptable problem solver, who can crack the insight on a major new business pitch today and then act as a strategic consultant to clients looking for a POV on in-housing through Centro’s owned product software Basis. You must also positively impact overall client satisfaction, growth, and retention. You will further contribute by:Client Partner Growth
  • Becoming a trusted advisor and leader providing knowledge and insight specific to the client’s industry helping them navigate the evolving media landscape
  • Acting as a consultant and partner to senior-level clients helping align marketing priorities and business needs with Centro solutions
  • Working with media services counterparts to identify opportunities for business expansion and revenue growth among assigned clients with collaborative and measurable action plans
  • Collaborating with the broader media services counterparts to guide clients looking to in-house on operational best practices and advantages with Basis
  • Bringing a POV on effectiveness with analytics partners whether through creative performance or benchmark and KPI shifts
  • Maintaining oversight of the strategic health of the client business and relationship with Centro (measured by NPS)
Uncovering Emerging Opportunities
  • Contributing to building, training, and evangelizing a new repeatable strategic process across all clients
  • Partnering with the Media Services and Research counterparts to develop the consumer insight, consumer journey, omnichannel media strategy and measurement plan based on the client business objectives, needs, and our strategic point of view
  • Knowing the macro trends shaping the category for assigned client(s) and how trends impact media strateg

Job Specification

Job Rewards and Benefits

Centro

Information Technology and Services - San Jose, United States
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