who our client is and what they need
Our client, Santa Cruz Bicycles, is a business that believes bicycles are a force for good, making bikes that are simply advanced and built to last. They are committed and impassioned about their bikes and their employees, believing that both should be a force for good.
As the ERP Business Director, you will report directly to the COO and serve as a strategic partner to the business and leadership teams. In this role you will lead technical staff, manage cross-functional analysts, and work with stakeholders and frontline staff to organize systems to effectively support the business.
what you will do
- Strategically define, prioritize, and execute efficient business solutions that align with the company roadmap and goals
- Lead technical and business teams to design and deliver internal tools, processes, and training to support the achievement of overall business goals
- Serve as an expert resource for SAP projects and act as the liaison for SAP, providing support to all departments in driving adoption
- Maintain, adjust, and communicate SAP priorities to deliver revenue realization and mitigate risk
- Collaborate with both in-house and outsourced development teams on projects, tasks, and schedules to deliver sound technical solutions and enhanced performance
- Ensure proactive communication between stakeholders, internal customers, and development team
- Provide leadership and drive a culture of accountability and results through effective performance management
- Manage the support, development, and governance of the ERP system (SAP S4/HANA) and supporting systems for internal use
what you need to have
- 8+ years of ERP management
- Expertise with SAP and/or SAP S/4HANA is a plus
- Experience facilitating business process mapping and fostering continuous process improvement (experience with Lean, Six Sigma, Kaizen is a plus)
- Collaborative leadership approach and effective communication skills
- Ability to drive change management initiatives and provide training frameworks to ensure successful implementation and adoption
- Ability to understand a customer problem, evaluate multiple solutions, make an informed decision
- Strong business acumen, analytical, statistical, and project management skills
- BS Degree in Business, Technology, or related field. Master’s degree a plus