Lead Engineer, Info Systems

Lead Engineer, Info Systems
Touchcast, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 9, 2021
Last Date
Jun 9, 2021
Location(s)

Job Description

We are a North American based, small, yet fast-growing technology company focused on advanced video communications and applications. We are at the cutting edge of virtual events, creating a wow experience that brings our clients, their teams, their customers, and partners together. Our flagship product, Showtime, has redefined virtual events creating an immersive experience to showcase our clients. Touchcast is a truly multinational and multicultural company with operations in North America, Europe, and Asia.

Our value system

  • Be Human: Our moral compass is our guiding light. Empathy amp; compassion drives us. We stand for what is right with a mission to do good, be generous amp; act in service for our clients, each other, and the world.
  • Be Curious: We are in a constant state of child-like wonder and vulnerability. We learn and explore new things to push our limits to turn the impossible to possible.
  • Be Bold: We move with great speed, force and enthusiasm to achieve greatness in our work and purpose. It is better to move fast and make mistakes than move slow and miss opportunities.
  • Make Magic: We are pioneers of our craft and push for boundless creativity. We go beyond what works to discover what luster amp; delights.
  • Many Faces, One Team: You will find Touchcasters from all over the globe. We work hand-in-hand through cultural, time, and sovereign barriers and yet we esteem and trust each other every day to achieve asynchronous harmony.


You are a dynamic and experienced senior Info Systems Engineer with technical leadership and impeccable customer service to build, integrate and maintain in-house info systems while managing internal stakeholder expectations.

How you drive success:

  • Deploy, maintain, and troubleshoot core business applications, including application servers, associated hardware, endpoints, and databases
  • Meet and coordinate with internal and external stakeholders to establish project scope, system goals, and requirements
  • Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow
  • Translate highly technical specifications into clear non-technical requirements
  • Manage the set-up and configuration of systems
  • Define and coordinate the execution of testing procedures, and develop test cases to serve the overall quality assurance process
  • Provide documentation of all processes and training as needed
  • Develop and implement maintenance procedures, monitor systems health, gather system statistics, and troubleshoot reported errors and alarms
  • Perform design, implementation, and upgrades of information systems to meet the business and user needs
  • Implement best practices for scalability, supportability, ease of maintenance, and system performance





Requirements

You have/are:

  • 4-6 years experience working with information technologies and systems analysis
  • A degree in computer science or information technology, or equivalent experience
  • Strong computer, hardware, software, and analytical skills
  • Proven ability to assess business needs and translate them into relevant solutions
  • Strong understanding and knowledge of the principles and practices associated with database maintenance and administration
  • Experience installing, configuring, documenting, testing, training, and implementing new applications and systems
  • Working knowledge of a wide variety of programming languages
  • Ability to be creative, flexible, and think outside the box
  • 'EQ'' skills to build bridges, forge alliances and encourage people to want to work with you
  • A calm head and steady hand to deal with the unexpected
  • Experience working in a fast paced tech startup amp; remote environment
  • Thoughtful and intentional customer service to hold internal client experience to the highest of standards
  • Ability to explore/navigate the unknown amp; make something from nothing

Benefits

Why join us?

  • This is a rare chance to join a leading-edge technology company with strong financial backing in a period of hypergrowth. Our company is looking to add a diverse group of individuals who thrive on innovation, experimentation, and delivering fantastic customer experiences.
  • Work in a fast-paced global and virtual/100% remote-first start-up where you can add immediate, impactful amp; meaningful value
  • Work with fun and smart colleagues
  • Flexible Time Off; take-it-when-you-need-it policy
  • Work in an asynchronous yet harmonious communication environment
  • Competitive market

Job Specification

Job Rewards and Benefits

Touchcast

Information Technology and Services - London, United Kingdom
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