Contracts Manager
Reputation, United States

Reputation is the undisputed leader in reputation experience management and consistently delivers innovative, customer-driven solutions to household brands such as Nissan, Public Storage, US Bank, GM, Ford, and Kaiser Permanente. Our SaaS-based platform and patented Reputation Score helps marketers, operations and customer experience professionals improve their reputation by managing tens of millions of reviews and interactions across hundreds of thousands of customer touchpoints.

We now live in a feedback economy, where the customer's voice is paramount, and every online review could make or break a business. Reputation is hyper-focused on unlocking the power of customer feedback to improve business reputation and drive growth. We innovate with a purpose and are obsessed with big data - it's at the core of everything we do.

Our focus on people extends beyond our customers to our employees, who are our most valuable asset. We are a gritty and passionate bunch - best defined by the belief that diversity is a business essential, promises matter, and philanthropy is the foundation for a built to last organization. We cultivate a culture where being a straight shooter is celebrated, and personal hustle is vital to our collective success. There is no prize for second place!

Speaking of employee hustle - the company was recently named to the 2020 Inc. 5000 list, Inc. magazine's annual ranking of America's fastest-growing private companies, for the second year in a row. We were also ranked No. 1 in Enterprise Online Reputation Management in G2’s Summer 2020 report.

Reputation has over 250 integration partners and has forged strategic alliances with marquee-name brands, including Google, Facebook, JD Power, Amazon.com, and Web.com. Altogether, these partnerships amplify Reputation's credibility in the industry and provide new opportunities for innovation.

"It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you'll do things differently." Warren Buffett

We are an innovation engine with 31 technology patents, ranked in the top three of all competitors.

Our customer-centric focus has led to a nearly 200% revenue growth from 2016 to 2019.

The platform is used by three of the top five automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

We've raised over $117 million in funding from the same A-list venture capital firms that backed Google, Microsoft, and Intuit.

Our executive management team is diverse and committed to building a performance-based culture where excellence is rewarded and careers are developed.

Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

Reputation’s legal department is looking for an experienced Contracts Manager to support the company’s contracting needs. While support for our sales contracting process will be a main priority, you will also work on procurement and other contracts, as well as other legal projects. This role is a good fit for individuals who are passionate about deals/contracts and the contracts process, have a strong interest in optimizing processes for efficiency and scale, are proactive and take ownership of work, and would like to be a key member of a highly collaborative and collegial legal team.

• Review, draft, revise, negotiate and interpret a broad range of inbound and outbound agreements, including SaaS agreements, vendor agreements, license agreements, master services agreements, consulting agreements, statements of work, nondisclosure agreements, amendments and change orders, in accordance with legal guidelines and with oversight and mentorship from attorney team members.
• Act as a key player in managing the Legal team’s involvement in the sales contracting process; become a subject matter expert on sales contracting issues to collaborate with and provide guidance to the Sales organization and Deal Desk teams.
• Drive and participate in initiatives to increase efficiency, standardization and throughput in the contract process while appropriately managing legal risk.
• Manage and process contracts, contract signatures and storage in a contract repository.
• Support the ongoing implementation and optimal use of a contract repository.
• Assist with creating and maintaining standard templates, legal guidelines and knowledge sharing resources.
• Represent the Legal team on cross-functional initiatives and respond to requests from internal clients.
• Support other legal and compliance functions and initiatives.
• Additional duties as assgined.

• Minimum of 5 years’

Job Rewards and Benefits