Medical Assistant - Temporary
Pyramid Healthcare, United States
Job Description
Deliverables/Principal Results Expected:
- Answer phone calls, complete documentation and filing as needed to support medical staff at facility.
- Complete medical records.
- Assist with admissions and consent process for clients and ongoing during medical appointments.
- Obtain vital signs and Urine Screens and document outcomes appropriately for medical team review.
- Complete lab requisitions on admission and as needed, monitor outcomes and review with medical team as needed.
- Create and distribute client packets.
- Maintain safe physical environment for all clients.
- Maintain therapeutic relationship with clients and effectively communicate and document changes to client status in chart and/or to treatment team.
- Support prior authorization and medication ordering process as needed.
- Schedule follow up medical appointments and make external referrals for clients as directed from medical team.
- All other duties as assigned.
Technical Competencies: Provide support to nursing and medical staff; Ability to maintain confidentiality; Ability to utilize EMR system; Ability to Multi-task; Ability to provide customer focused care; Reading, writing, and oral communication.
Job-related Behavioral Characteristics:
Oral Communication - Listens and responds well to questions. Customer service ability to work with a difficult and demanding population while providing excellent customer service. Written Communication - Ability to write and read information. Problem Solving - Gathers and analyzes information, works well in a individual/ group problem solving situation, shows initiative in problem solving. Interpersonal Skills - Remains open minded and pay close attention to details. Professionalism - Maintains professionalism and does not show favoritism. Consistency - Maintains consistency with clients, staff, visitors, and the public. Demonstrates skills that provide effective and appropriate treatment for clients. Ability to handle a crisis situation and react appropriately.
EOE
Requirements
Education, Experience:
Medical Assistant degree/certification or equivalent. Drug and Alcohol/ Mental Health experience. Knowledgeable of HIPAA regulations and applicable laws/ regulations, DDAP, CARF, General Office Skills and Organizational ability.