Assistant Store Manager
Piping Rock Health Products, United States
Job Description
Be at the forefront of the future of health and wellness, with the ability to work in a fast paced, family owned entrepreneurial environment where the work is meaningful, associates are valued, and you can grow your long-term career. Joining Piping Rock means being part of a fast-growing team where you can take ownership of your work and be a decision maker, where you are encouraged to work smarter, not harder, with the tools necessary to be successful. Join our team!
The Assistant Manager is an essential member of the store management team and a core partner to the Store Manager. Their role is to help implement the vision set forth by the Store Manager. The Assistant Manager is an active part of the store operations, customer experience, and associate management. Additionally, they assist with the coaching and development of all associates. Another key function of the Assistant Manager fostering and leading an environment in which all team members can contribute and collaborate in order to consistently deliver exceptional customer experiences. The Assistant Store Manager should understand most functions of the Store Manager role and should be able to run the store in the event of their short or long-term absence.
Roles amp; Responsibilities may include but not limited to:
- Ensure merchandise presentations and merchandise stock levels are appropriate as well as maintaining current and proper signing.
- Responsible for upholding a clean store that include fixtures, shelves, baskets, backroom, and floor according to company policy
- Responsible for Cash management, inventory, opening and closing
- Assist the manager in marketing, customer relations and daily operations
- Operate cash register, accept payment, make change, provide receipts, and bag merchandise for customers
- Able to work with POS system to enter customer information
- Foster a pleasant work environment for all associates
- Stocking: stock and face shelves, retrieve back/top stock as necessary to fill all locations. All pricing, shelf tags and dates will be verified, and any discrepancies should be corrected immediately.
- Familiar with all products, their general use and location in the store.
- Performs light store maintenance as assigned.
- Responsible for training CS Specialists in their areas of responsibility to include providing outstanding customer service and learning about new and existing products
- Promotes incentives, promotions, and marketing initiatives
- Oversees the productivity, breaks and daily scheduling of all cashiers and communicates any performance issues to management.
- Ensures that each customer receives outstanding service by ensuring a warm and friendly environment. Leads and directs by example
Requirements
- Prior retail experience is preferred
- Vitamin and/or nutrition knowledge is a plus
- Customer service experience is required
- Can provide flexibility with week to week scheduling
- Ability to lift 25 pounds and perform stocking tasks
- Ability to work and communicate as a team player
- Ability to stay productive and multi-task
- Proficient computer skills.
- Outstanding communication skills, both written and verbal.
- Strong people skills.
- Excellent phone etiquette.
- Outstanding organizational skills.
Benefits
We know talent when we see it. For the right candidates, this is a great place to come to work every day. If it sounds like we're talking about you, we really hope to hear from you.
PipingRock proudly offers comprehensive medical, dental, vision plans to all full-time associates. In addition, voluntary life insurance, flexible spending plans, and short-term disability plans may be optionally added. All full-time associates also receive group term life insurance and long term disability coverage. Associates are eligible to participate in a 401(k) savings plan with a generous company match.
Piping Rock Health Products LLC is an equal opportunity employer.