Bilingual Inside Sales (English/Vietnamese)
Booksy, United States
Job Description
2021. It doesn’t quite have the ring we were hoping for back in 2020. You’re reading this job description which means 2 things. 1) You’re job searching in a global pandemic and 2) We’re hiring in a global pandemic. Before we get down to business, humanity comes first. From us to you, hang in there. Nevertheless, you are here to learn about us, so off we go.
Helping beauty professionals amplify their artistry is our passion. Providing them with tools to make running their business smoother is our bread and butter. The behavior of 2020 had us craving additional condiments. Some jam, maybe? Avocado? Perhaps you’re more of a grilled cheese person. The point is, there is more opportunity on our plates. We’re looking for people like you to help us seize it. We’re fueled by the challenge and come with a new vision in 2021: to be the most trusted solution for appointment-based service providers.
For this particular job, we’re looking for hungry sales people eager to call, connect, and create rapport with business owners. You thrive off of hand shakes elbow bumps (2020 strikes again!). You’re looking for a community feel, while also equipped to work autonomously. The challenge of introducing Booksy to a brand new city has you motivated tenfold. We didn’t want to get buzz-wordy, but we’re looking for a go-getter.
Requirements
Why are you here? Because you saw the job title and want to know more!
As an Inside Sales Representative, you will be working with business owners within the hair amp; beauty industry. Adding an immense amount of value to the company, you will be responsible for selling our app and educating our merchants on how to use our tools to grow their business. You will not only be a product expert and knowledgeable on all things Booksy but accountable for managing and owning a pipeline of merchants.
What the Inside Sales role looks like:
- Reach out to and qualify inbound leads via outbound calls, SMS amp; online chat
- Maintain active engagement with merchants in order to successfully sell our app
- Become an expert in Booksy’s solutions, and adapt product recommendations quickly to suit client needs - asking probing questions and overcoming customer objections and rejection will be critical to your success
- Consistently meet and exceed, weekly KPIs amp; metrics, as well as a monthly sales goal
- Manage your time effectively in order to complete your daily goals- you have the sales gene and play to win
- Exceed daily activity metrics to ensure a robust sales pipeline
Who you are:
- 1-3 years of sales experience; preferably phone, inside sales or account management with technology/ SaaS companies
- Experience closing deals and taking clients through the entire sales cycle
- You are comfortable making cold and warm calls and have excellent phone presence
- An effective, metric-driven sales person with a proven track record of success
- Experience with utilizing a CRM to organize your sales process and manage your pipeline
- Humble and hungry - you don’t take rejection personally
- Being a team player is important to you and you thrive off of collaboration
- Grit, persistence, and integrity - you take risks and put yourself WAY out there
- You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to spread the Booksy word
- Adaptability - you embrace new challenges and aren’t afraid of tough conversations
- You’re passionate; we cater to a passionate and diverse bunch of clients, we are also a passionate group of people that are enthusiastic about our product and overall mission
- You’re a self-starter, We’re a start-up. Innovation is a requirement and ideas are expected
- Ability to multitask, prioritize and manage time effectively
- Bilingual - Vietnamese speaking is required
Benefits
- Health/Dental/Vision/Commuter Benefits amp; 401k
- Monthly commission
- Awesome (paid) Parental Leave Policy
- Unlimited Paid Time Off
- Ample opportunities for professional growth
- Amazing co-workers
- Work/Life balance
- Creative and collaborative culture to thrive in