Leasing Professional
Cross Properties, United States
Job Description
We are looking to add a Leasing Professional to join our teams in leasing at our stunning multifamily communities located in Lower Merion (www.LiveCrossProp.com).The Leasing Professional serves as one of the first lines of communication for guests, residents and vendors and serves as a vital component of the resident experience.
Duties and Responsibilities
- Serves as an ambassador of hospitality and professionalism to all residents and prospective residents
- Achieves leasing goals in accordance with the lease up strategy
- Provides correspondence and coordination to residents regarding the application process, move-in/out logistics, community policies and work order requests
- Effectively navigates the leasing process from initial inquiry to post-tour follow up, with the goal of converting every lead to a long-term resident
- Manages all aspects of the lease file and all required documentation, in accordance with applicable laws and company policies
- Collaborates with the management team to execute the marketing strategy including outreach and resident events
- Ensures marketing path, amenities and apartment homes are immaculate by physically inspecting the areas daily
- Engages in the marketing of the community including social media and outreach in the community
- Maintains and improving upon resident retention and satisfaction by responding resident questions, issues and feedback in a timely manner
- Completes various reports, processes and administrative tasks as well as other duties assigned or necessary
Requirements
- Must exude professionalism with a positive, enthusiastic and outgoing demeanor
- Ability to multitask in a fast-paced work environment while obtaining established sales goals and deadlines
- Demonstrated ability to read, write, and communicate professionally, to understand and complete legal documents, sell and explain apartment features, and answer questions about the property’s operation
- Demonstrated proficiency with the use of the internet to complete marketing and other tasks related to the leasing of the community
- Demonstrated ability to use Microsoft Office suite
- Prior lease up experience preferred, but not required
- Prior sales or hospitality experience required
- High school diploma or equivalent
Typical Physical Requirements
- Must be able to stand, walk and/or sit for extended periods of time
- Must be able to physically access all exterior and interior parts of the property and amenities
- Must be able to work a flexible schedule and be available via phone and/or email at all times, except during approved time off
- Must be able to lift, push, pull, maneuver or carry weights of up to thirty (30) pounds independently and up to fifty (50) pounds with assistance
- Routine local travel may be required to make bank deposits, attend training classes, attend Company meetings, perform outreach marketing, attend industry-related events and other situations as necessary
Benefits
At Cross Properties we seek to cultivate environments where people can flourish, starting with our team members. We offer a competitive pay and bonus structure. In addition, our team members are eligible for medical benefits, paid Parental Leave, 401K with company match, generous paid time off and more. Come flourish with us.
Equal Opportunity Employer