IT Systems/ Network Engineer
World Central Kitchen, United States
Job Description
World Central Kitchen (WCK) seeks a full-time IT Systems/Network Engineer to oversee day-to-day IT infrastructure and operations, enterprise software deployment and data security.
The IT Systems/Network Engineer should be able to manage multiple simultaneous projects and assist in the development and implementation of WCK’s technology strategy. This role will be responsible for regular IT support and service desk operations, as well as supporting the configuration and deployment of hardware used for disaster relief operations (satellite communications, remote networking equipment, mobile devices, etc.). The IT System/Network Engineer should be a proactive individual with the ability to complete large projects independently. As the primary information technology focal point, this role will also be given opportunity to steer the organizations vision with respect to technology and digital transformation.
The incumbent reports to the Chief Operating Officer and is based out of the Washington, DC office.
Dutiesamp;Responsibilities
• Building, implementing, managing and troubleshooting all aspects of WCK’s technology infrastructure.
• Responsible for the configuration, administration, maintenance, and documentation of the IT infrastructure, to include computers and networks, software, systems, applications, connectivity, A/V and communications.
• Support WCK teams in day-to-day management of SaaS tools for core business operations (Slack, Dropbox, Zoom, etc.)
• Assist in the documentation, review, and enforcement of IT best practices, standards and guidelines.
• Work with internal stakeholders, industry partners and team members drive pilot studies of new technologies.
• Provide technical support and root cause analysis for problem solving to continuously improve user experience and strengthen business applications.
• Responsible for all user accounts, passwords, firewalls, data assurance, backups, encryption
• Establish, test and deploy enterprise identity management and mobile device management.
• Support WCK teams to evaluate prospective software and hardware solutions that address critical business functions
• Proactively monitor and report on Internet threats, security exploits and prevention
• Develop contingency plans, encryption technologies, intrusion detection/prevention systems, and/or vulnerability management
Requirements
• B.S. or B.A. degree in MIS, CIS, CS, or equivalent combination of education and experience
• 2+ years of experience with Open Source software, networking equipment, TCP/IP protocols, MS Windows, Linux, Mac OS and mobile operating systems/applications administration
• System administration experience with hardware systems, and software applications such as: Google Apps for Business, Box, Expensify, Microsoft Windows, Microsoft Office, Apple IOS, Android OS, Mobile Device Platforms, Meraki-Cisco devices
• Advanced knowledge and understanding of a range of TCP/IP networking architectures, services, products, and best practices
• Thorough understanding of IP Addressing and subnets as it relates to creating and maintaining the following: OSPF, RIP, VLANS, MLPPP, MPLS, QoS, BGP
• Prior experience configuring and deploying identity management and single sign-on highly desirable.
Benefits
Benefits
World Central Kitchen offers competitive compensation and benefits including fully paid medical, dental and vision plans for employees and dependents. 403B with WCK matching 50% up to 8% salary deferrals. Group life and disability insurance that is 100% employer sponsored. WCK also has a Responsible/ Unlimited Paid Time Off Policy.
EqualOpportunity
World Central Kitchen is an equal opportunity employer committed to a diverse work environment. People of color and/or those with disabilities, diverse sexual orientations, gender expressions, and/or identities are encouraged to apply.