Onboarding Specialist
RxVantage, United States
Job Description
We’re looking for a talented and intuitive Onboarding Specialist who will help us achieve our aggressive growth goals.This is a vital role within the company as we continue to scale. We expect the person to develop and maintain relationships with medical offices nationwide, helping to close the sale and train our newest clients. The ideal person for our team is someone who is highly adaptable, that possesses excellent administrative and presentation skills.
The Onboarding Specialist will join RxVantage and help us as we transform how medical practices engage with life science resources and expertise to improve patient care. Trusted by more than 6,000 medical practices and all major life science companies, RxVantage has powered over 5 million educational exchanges between healthcare teams and life science companies.
Location:
Our Work from Anywhere philosophy is aimed at making sure we bring a diverse range of thought leadership, so that our technology is better able to serve local health care providers. Our goal is to hire the country’s top talent and allow them to create an environment where they can do their best work.
What you’ll be doing
- Building office accounts with complete detailed information which connects to our CRM
- Managing office status, data integrity, and documentation in Salesforce and Outreach
- Supporting customer success in on-boarding and launching new offices
- Calling new rep clients when we launch one of their key offices and registering them on the fly
- Importing rep calendars to newly built RxVantage office accounts
- Continued follow up post-launch to ensure product usability
Requirements
- Passion for people amp; proven track record of successfully training clients to use a new system
- Detailed oriented, highly organized and proactive
- Experience working as CRM admin or Salesforce knowledge a plus
- Exceptional communication skills (both written and verbal)
- Experience working with customers, especially at a high-stakes level
- Highly collaborative and comfortable working with cross functional teams
Benefits
- Competitive Salary + Commission for Certain Roles
- 100% Company-Paid Premiums for Employee’s Medical Health, Vision, and Dental Plans
- Short-term and Long-term Disability
- Life Insurance
- 401k Matching
- Work from Anywhere!
- Flexible PTO - Take the time when you want it!
About Our Organization:
RxVantage transforms how medical practices engage life science resources and expertise. By automating scheduling and streamlining communication, RxVantage gives practices a powerful connection to the innovative solutions that are revolutionizing patient care.
Our apps intelligently connect healthcare providers with the precise life sciences experts that they need, when they need them. As a result, medical practices stay on the cutting edge of patient care without disrupting workflows.
--
RxVantage is an equal opportunity employer and dedicated to ensuring that we represent the local communities where our health and wellbeing providers serve as pillars of support to our family, friends, and neighbors. Our representation within these communities allows us to embody a diverse set of backgrounds, experiences, abilities and perspectives; and provide an inclusive environment for our team to feel empowered to be their authentic selves, without fear of harassment or discrimination.