Senior DevOps Engineer
Ntirety, United States
Job Description
COMPANY OVERVIEW:
Ntirety provides Multi-Cloud Managed Solutions that enable IT to shift from managing operational risk to creating a future-ready, agile enterprise. Ntirety is the only Managed Solutions Provider for multi-cloud solutions with guaranteed business outcomes. Our solutions are backed by the industry’s first and only Guidance Level Agreements (GLAs): actionable insights that improve mission-critical application security, cost, and agility. Our engineers in North America, Europe, and Asia deliver solutions that shift tactical Enterprise IT operations to business transformation for thousands of global customers. With fourteen data centers around the world, Ntirety also ensures strict compliance to PCI, HITRUST, HIPAA, FERPA, and GDPR guidelines and regulations.
We are first and foremost a service company, enabled by technology not the other way around. We believe that service is the core to creating a vibrant, built-to-last organization. If this mission sounds like it would get your blood pumping, then we should talk. We are a passionate team, but we are small, so we seek someone that can roll up their sleeves and do vs. direct. Our hope is that speaks to you!
Still with us? You likely believe that there is more to a job than just getting paid, and that the mission really matters. Good. Because we believe that too.
For more information about Ntirety, please visit www.ntirety.com or check out our @lifeatntirety Instagram and Twitter pages.
POSITION PURPOSE:
The DevOps Automation Administrator (AWS) will be a subject matter expert in all things related to the AWS public cloud platform. In this role, we expect that this person will perform both architectural design as well as execute the implementation of the envisioned solution. There will be heavy emphasis on automation. They will be responsible for understanding user requirements and work with the customer to ensure systems meet their documented needs. This person will serve as technical subject matter expert with clients, participating in meetings amp; calls to ensure customer needs are met. This person will also be adept at identifying, analyzing, troubleshooting and resolving technical problems. They are responsible for identifying trends, chronic problems, risks and root cause analysis as well as establishing plans for resolution of these issues.
The DevOps Automation Administrator (AWS) will provide guidance and technical leadership to less-experienced team members and may be asked to assemble and perform training sessions on an as needed basis. This person will also be asked to develop documentation on new or existing systems. They will participate in special projects as required.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
• Perform both architectural design and implementation of custom solutions
• Work with customers to ensure systems meet their documented needs
• Identify, analyze and troubleshoot and resolve technical problems
• Identify trends, chronic problems, and risks and conduct root cause analysis as well as establish plans for resolution of the issues
• Provide guidance and technical leadership to team members and assemble and platform training sessions as needed
• Maintain current knowledge of relevant technology
• Handle escalated customer facing issues as needed
• Take part in Operational amp; Strategic Projects
• Work with third party vendors as needed to resolve customer problems
• Deliver an exceptional customer experience every day
• Other tasks as assigned
Requirements
QUALIFICATIONS AND REQUIRED SKILLS:
· Heavy experience in design, implementation and migration to AWS.
· Heavy understanding of automation and CloudFormation
· More than 3 years of Systems Administration Experience (preferably in an enterprise or service provider environment)
· 3-5 years of experience in a troubleshooting role
· A solid grasp of networking fundamentals, preferably including hands-on experience with load balancers, switches, routers, etc.
· Prior experience with VMware and/or other virtualization platforms
· Demonstrated proficiency in Linux
· Demonstrated proficiency with scripting languages such as Bash, Python, C, C++, Java or Ruby
· Deep understanding of scalable computing systems
· Maintains current knowledge of relevant technology
· Handle Escalated customer facing issues as needed
· Take part in Operational amp; Strategic Projects
· Work with third party vendors as needed to resolve customer problems
· On Call rotation for relevant issues
· Must have excellent written and oral communication skills
· Excellent at documentation
· Must possess strong interpersonal skills
· Must deliver an exceptional