CAMS Configuration Manager
TechFlow, Inc, United States

TechFlow, a 100% employee-owned company, is searching for a talented Configuration Manager to join our government services team. This role will be responsible for tracking and managing all system and software applications, environment configurations, tools and supporting architectural documents and information. You will be a primary contributor and play a large role in the change management and configuration management process for the organization. The Configuration Manager shall help minimize the impact of changes; provide accurate information on CIs; improve security by controlling the versions of Configuration Items (CIs) in use; and participate in project and program planning.

RESPONSIBILITIES

• Applying expertise in software development to solving business issues
• Ability to clearly communicate technical concepts to both technical and nontechnical users
• Possessing good client-facing interpersonal skills (i.e., comfortable and effective acting as liaison between multiple technology groups and representing groups in large scale meetings)
• Designing and developing documents and tests and maintaining applications utilizing software scripting, programming language or environment (7 years)
• Working with analysts and customers to derive requirements for use cases/scenarios
• Determining the feasibility of design within time and cost constraints, and consulting with engineering staff to evaluate the interface between hardware and software.
• Planning, assigning work when acting in a lead role.
• Identifying and working with strategic and technology partners to discover new product solutions
• Designing, developing and maintaining automated deployment processes and best practices for SharePoint solution deployments to multiple environments (features, WSPs, etc.)
• Maintaining current industry knowledge of development concepts, best practices and procedures as the technology base evolves
• Facilitating meetings to determine the validity and priority of issues found within products, both internally as well as reproduced issues logged through Technical Support
• Investigating, identifying and resolving complex issues logged internally by the QA team and externally by our clients through Technical Support
• Staying current with associated technology advances in the marketplace and growing skills
• Troubleshooting and resolving application issues
• May have to supervise subordinate software programmers and assist in their creation of a quality product.
• Ensure Compliance with CCB/ICB, application tenant version-management of software and conformity of the CMDB baselines.
• Responsible for planning and moderating the DHS CCB ceremony for all tenants within DHS cloud environment.
• Work with multiple stakeholders to produce and maintain process documentation related to CM process and platform requirements.
• Contribute in continuing CM process-improvement efforts.

• Will frequently interact with Software Leads, Functional Managers and key internal/external stakeholders. Must possess excellent and professional communication skills.

Requirements

• Minimum of seven (7) years’ experience in computer programming and analysis of complex information systems, application, or operating system software. Minimum of five (5) years’ experience in select programming language or environment
• Bachelor’s Degree in IT discipline
• Experience within large scale Infrastructure Configuration Management with multiple stakeholders.
• Experience autonomously generating technical process and procedure documentation.

• Experience in Change and Configuration Management
• Facilitated and managed a CAB or CCB (Change Advisory Board/Change Control Board)
• Managed a CR (Change Request) process
• Having experience in all phases of the systems engineering life cycle (SELC) including initial design/analysis through deployment.
• Understands cloud computing
• Is self-driven, plans ahead, and does not require hand-holding post-training
• Is experienced and comfortable in public speaking, facilitating meetings, and regular communication with teams and customers

Desired Qualifications:

• DHS HQ environment experience.

• Experience in using Jira
• Experience in using ServiceNow
• Experience in AWS (Amazon Web Services)
• Experience in MS Azure

Clearance Requirements

Clearance required to start

Clearance able to attain and maintain

Able to acquire DHS clearance

#techflow

Benefits

• Health Care Plan (Medical, Dental amp

Job Rewards and Benefits