About the Company
Want to join a dynamic shipping amp; logistics company with a fast paced, exciting culture and begin an exciting career? FirstMile has an immediate opening for the right person to join our team. Firstmile is a partner of DHL Global Mail, USPS, and FedEx and is one of DHL Global Mail’s top 20 shippers nationally (#1 in Utah). Firstmile has been voted Salt Lake City award’s 2018 best of transportation and storage, has been ranked in the Utah 100 Emerging Elite (due to growth) since 2014, has been ranked in the Inc. 5000 for the last two years, and was recently acquired by tech giant Rakuten.
Requirements
FirstMile is looking for a Manager in Training to join our organization as an individual contributor based in our Salt Lake City warehouse. We need a team player with a passion for innovation and the desire to partner with a business to achieve outstanding results.
The ideal candidate will be a dynamic and thoughtful leader with the ability to ensure efficient and timely operations by effectively running a sort machine, can lead, train and coach a staff that can consistently meet KPI’s and work with our driver fleet to oversee our daily pickup and delivery operation. This shift generally starts around 12pm and will end around 9pm. Keep in mind this may fluctuate slightly
Key responsibilities and essential functions of the Manger in Training role include, but are not limited to:
The Day-to-Day:
The manager in training will run all aspects of the sort, pickup and delivery operations and report up to our Director of Xparcel Operations.
The right candidate will be able to adapt and multi-task. This position will cycle through learning all aspects of our business. It will require spending time on our sort machine, learning how to sort and properly place packages. It will require learning the pickup and delivery operations, including knowing our routes and being able to drive should a driver call in sick or be out on PTO
The right candidate will help put in place and refine process to insure timely and reliable service performance via our scanning, sorting, induction, pickup and delivery network of our facility operations personnel.
Linehaul load outs. Need to effectively manage cost and time of these lanes as well as overseeing the dispatching of these nightly lanes, close trucks, create master bills of lading, and send out nightly communications.
Oversee and direct personnel to create Xparcel delivery routes using Route Smart and Raas programs, sort deliveries, stage for next day and assign appropriate vehicles and drivers.
Create a culture of safety among the staff. Set a strong example and consistently be looking for gaps in the safety plan and always be coaching staff on safe practices.
Reporting and analysis of key operating metrics on a day to day basis to ensure operating performance objectives are being met
Lead, train and coach staff to maintain and grow work relationships, build morale, and increase productivity and retention.
Create, set up, schedule, rearrange as needed and execute pick up delivery routes with our drivers
Be involved in and make recommendations in hiring, performance goals and terminations as well as be able to stay properly staffed and hire the correct number of employees for the tasks at hand.
Any other assigned duties.
Hours generally run from 12pm to 9pm Monday thru Friday but may vary.
Ability to work rotating weekends
Material handling, straight truck and forklift experience.
Competencies that will make you successful
Communication Proficiency. -Strong interpersonal communications skills, including influencing and ability to encourage innovation.
Collaboration - Willingness and demonstrated ability to work in teams, as both a lead and a supporting team member.
Performance Management - Ability to coach, mentor and advise where appropriate to help employees grow and develop in alignment with business and personal goals.
Credible Activist Ability to develop strong trusting relationships in order to gain support and achieve results.
Project Management - Ability to execute foundational Project Management skills where needed and appropriate.
Flexibility - Be flexible and available to interact with associates at all levels
Unfazed. You have the ability to work in a fast-paced environment and effectively communicate with business executives
Active Listening Giving full attention to what o