Bigtincan is an AI-powered Sales Enablement Automation Platform that adapts to your sales process,
delivering the right content for selling, training, and coaching at scale for all your teams and across all
devices.
Since our inception in 2011, Bigtincan has grown into a global company headquartered in Waltham,
Massachusetts with offices in London and Sydney, Australia. We’ve partnered with Apple, ATamp;T, and
other technology leaders and are used by the largest, most successful companies in the world such as,
Exxon, Titleist, Guess Jeans, and Amazon, to accelerate their sales and marketing initiatives. Our award
winning platform is recognized by Gartner as the only solution in their Sales Engagement Platform
category to meet all of their feature requirements.
Requirements
Lead quarterly account review meetings, projects, renewals and advocacy.
Monitor customer engagement and overall product utilization and develop methods to drive
adoption of previously purchased solutions.
Upsell/cross-sell products and services to grow existing accounts and expand into other divisions.
Manage account renewals with our top named accounts in Retail/Telco, develop SOW and
proposals for upsell and cross-sell opportunities.
Assist in the development of best practices and help maintain clear documentation for all internal
processes and customer training.
Achieve target renewal rates and upsell targets.
Prospect and identify leads and opportunities in other parts of the business for each key account.
Drive business plan with key executives to identify and facilitate new relationships within existing
accounts.
Collaborate with the SDR team to build new contacts lists and drive strategic prospecting beyond
traditional SDR program using tailored and creative outreach approaches.
Become an expert on all Bigtincan products and services through ongoing learning opportunities
with product, customer success, presales, and other groups within Bigtincan
Create new account leads and opportunities within your sales network and local market for AE
Travel as needed for customer meetings and conferences.
Desired Skills and Experience:
Minimum of 7 years of successful sales/account experience
BA/BS Degree or equivalent experience
Highly motivated, goal oriented and persistent
Strong project management, organization, time management and multitasking skills
Excellent relationship building and influencing skills
Works effectively within a team
Excellent written, verbal, listening and presentation skills
Working knowledge to advance use of MS Office/Google applications, Salesforce.com CRM and
other sales productivity solutions
Benefits
Bigtincan is an equal opportunity employer and all qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, national origin, disability status, protected veteran
status, or any other characteristic protected by law.