Field Applications Scientist - Midwest/South USA

Field Applications Scientist - Midwest/South USA
SPT Labtech, United States

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
Qualification
Doctorate
Total Vacancies
1 Job
Posted on
May 16, 2021
Last Date
Jun 16, 2021
Location(s)

Job Description

We have an exciting opportunity for a Field Application Scientist based in the Midwest/South USA. You will be part of a global FAS team that serves as the key interface between our Sales, Support, and Marketing teams to provide expert-level support for our liquid handling suite of products to end-users who are among some of the top labs and researchers across the country.

About us:

SPT Labtech is a global leader in innovative technological advancements in low-volume liquid handling, sample management, and sample preparation instruments. Applications where we excel include structural biology, genomics, assay development, drug discovery, and nanochemistry. We are known not only for our technological innovation, but also our outstanding customer service and support.

About the role:

We are looking for a personable scientist with a strong background in at least one, and interest in all of the applications our instruments are used in. In this specialist capacity, you will be responsible for running remote software demos and on-site instrument demos of our mosquito and dragonfly product lines, the dissemination of technical product knowledge, training in product applications and techniques, identifying pertinent competitive product information to our product management team and end-users. This role also requires excellent relationship building skills with both our internal commercial team and our US customer base.

The role will require significant travel within the Midwest and South USA, with occasional travel to the East and West USA and our UK headquarters. As such, this position must be based near a convenient travel hub in the Midwest USA. Being that we are a global company, you will be working with colleagues from across multiple time zones and territories, requiring some flexibility in meeting schedules. As our FAS team are home-based, you will have flexibility in your scheduled appointments with customers and colleagues, allowing you to balance your work and personal responsibilities.

Responsibilities will include but are not limited to:

  • Manage and run product demonstrations.
  • Conduct pre-sales technical presentations and seminars.
  • Maintain an expert-level knowledge of our product lines.
  • Provide applications-based training to users of newly installed instruments.
  • Provide on-going applications support to end-users.
  • Nurture strategic collaborations to regularly deliver scientific content for marketing.
  • Collate customer feedback (product development, software, etc).
  • Contribute to conference strategy and attend conferences.
  • Maintain positive customer relationships.

Requirements

  • PhD in a Biological Science discipline (preferable).
  • At least 2 years’ laboratory experience working in HTS, Assay Development, or molecular or structural biology with a focus on liquid handling and automation being preferable.
  • Good understanding of genomics, drug discovery, and structural biology.
  • Practical experience of genomics/molecular biology is desirable.
  • Ability and willingness to travel extensively (up to 75%), including internationally.
  • Amiable personality.
  • Previous experience of field applications, marketing or customer service a plus.


Our company culture supports diversity and is inclusive of all regardless of race, ethnicity, gender, gender identity, sexual orientation, physical ability, or family status, and we endeavour to support our employees' needs to the best of our ability.

Benefits

We offer highly attractive compensation package and comprehensive benefits, which includes 401K and private healthcare. We will provide full product training for the successful candidate which will take place in the US and at our headquarters in Cambridge, UK.

Job Specification

Job Rewards and Benefits

SPT Labtech

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