Tired of being laid-off every time low-season for HVAC comes up?
Not able to find stability and growth opportunity?
We at Transform Home Improvement previously known as Sears Home Improvement, we are the nation’s largest product repair service provider, providing more than 52 million solutions for homeowners annually.
We have over 100 years of experience servicing homeowners and we keep growing. We want you be part of this success and put your skills and experience to develop and get reward it for it!
We are proud to say we are a company where we invest on our employees and we have a Career Progression Model which will provide you with the opportunity to growth within the company.
You know this is exactly the opportunity you’ve been waiting for, don not let it go! COME AND JOIN THE WINNING TEAM!
We’ll provide you with:
We are hiring nationwide, complete your application now!
Equal Opportunity Employer / Disability / Vet
Requirements
• Performs timely and quality repairs in resolving customer complaints and provides direction and mentors Preventative Maintenance Check Technician as applicable.
• Diagnoses and repairs appliances and equipment in the customer's home and gives the customer an accurate estimate of the cost of repair if applicable.
• Maintains high level of customer satisfaction through efficient and timely customer resolution.
• Follows the Value Added Services and Products (VASP) Process (i.e., selling extended warranties, water filters, generating customer interest in new Heating Ventilation and Air Conditioning systems and other Home Improvement items as appropriate) by effectively communicating the benefits to the customer, when applicable.
• Maintains the highest level of service standards and communicates openly with District Technical Manager to assist as needed with resolving customer issues.
• Maintains truck stock inventory and ensures maintenance schedules are within the Company guidelines (i.e., wash truck weekly, oil changes), and ensures tools and equipment are in safe operating condition.
• Completes all Break/Fix Technician training elements within required timeframes.
• Uses basic tools or instruments to assemble, adjust, calibrate, repair or test various products and clearly articulates complex HVAC issues in simplified terms to ensure customer understanding
• Possesses the ability to independently replaces compressors, evaporator coils, condenser coils, and full condensing units. Experience repairing and replacing ductwork and diagnosing air flow problems.
• Performs other duties as assigned
REQUIRED SKILLS:
• Applicable CFC License
• Ability to read, write and speak English and apply written text of a technical nature in order to answer questions, solve problems or complete job tasks
• Complete knowledge of all tools, equipment and materials used to perform services on Heating Ventilation and Air Conditioning (HVAC) units including extensive brazing experience • Ability to receive truck stock at home if a Company vehicle is retained at the Break Fix Technician's residence or other location
• Ability to do off season installs and work variable and flexible hours, including significant overtime as needed, along with overnight and Sunday service as needed
• Ability to follow appropriate industry specific regulations related to the handling of hazardous materials
• Ability to frequently bend, stoop, kneel, stretch, twist, reach and climb amp; lift/carry up to 75 lbs while accessing various interior and exterior landscapes with different levels of terrain
• "Ability to drive and travel long distances of over 5 hours, in various weather conditions and in various demographic areas "
• Must be able to read and understand schematic diagrams. Must have working knowledge of subheat and supercool
• Ability to possess valid vehicle insurance.
PREFERRED SKILLS:
• High school diploma or General Education Degree (GED)