Systems Administrator (Hubspot)
Stax by Fattmerchant, United States

Stax by Fattmerchant

We’re more than a Technology Payments Company. We’re a People Company.

From simplified, flat-rate payment technology to a full line of innovative business tools, there are so many ways to make a difference with Stax. With a team of talented and inspiring people who are as diverse as the solutions we offer, Stax is a home for innovators, collaborators, and mission drivers to come together and make a meaningful impact on the businesses we serve.

Since 2014, Stax has been shaping the future for thousands of businesses with solutions and technology that supports their journey to growth. It is our belief that every business deserves the ability to focus on what matters most to them.

Why You’ll Love Stax by Fattmerchant:

As a familial and highly spirited place to work, the Stax team makes every moment memorable - for our team, our customers, our partners, and our community. From an imaginative drive to endless curiosity and the courage to do things differently, at Stax we make things happen together and are driven by our core values!

Create Joy

We are united by the desire to give and a deep understanding of what truly matters in life. Reliability and trust support our capacity to do what we love with a ready smile.

Get It Done

We hone in on what matters to businesses. We cheer and challenge, pushing each other to take one more step. Then another. We don’t stop. We just roll up our sleeves and grind.

One Team

We communicate with vulnerability and an open heart. We inspire each other as we work towards a common purpose and goal. We spark joy and happiness across our team members and our customers

We’re proud to be recognized for our excellence in technology, work environment, and entrepreneurial spirit, with such honors as Best Fintech to Work For from PaymentSource; Coolest Office Space from Orlando Business Journal; and one of Entrepreneur Magazine’s Top Company Cultures. Not to mention countless acknowledgements in technology, innovation, and leadership from publications across the industry!

Your Opportunity:

Seeking Systems (Hubspot )Administrator to join our growing, fast-paced team to support cross-functional departments including Sales, Marketing, Operations, Finance and Administrative teams. The Hubspot Administrator will be responsible for overall user support, data integrity, system administration and process maintenance of all sales enablement tools including HubSpot (Marketing, CRM, ServiceHub, LiveChat), Zapier, Mode Analytics, Dialpad, ZoomInfo, etc. This person will also work closely with various departments to identify, develop and deploy new business strategies and scalable processes to support our continued growth. This role is part administrator, part analyst and part business process intelligence.

What You’ll Do:

Responsibilities

• Provides day-to-day end-user support including implementation, user adoption, system administration, data integrity, and reporting for all sales enablement tools. Also integral for the development and proliferation of such tools.
• Support organizational growth goals by increasing efficiencies and optimizing for productivity by developing a solid understanding of sales-specific business processes.
• Assist cross-functional teams and internal resources to define process requirements and change requests related to the sales processes.
• Oversees data integrity within HubSpot CRM through data import management, data auditing, cleanup and deduping, and workflow management with focus on sustainable, scalable processes.
• Primary contact for all HubSpot/Mode Analytics reporting requests including creation and support of all metrics and revenue reporting, ongoing Sales/Marketing/Operations department KPI reporting, and ad hoc projects as needed.
• Administrator of the HubSpot database, including the creation and iterative improvements of workflows, custom fields and data flow management processes.
• Maintain all system documentation.
• Manage, maintain and integrate all relevant third-party systems, including Zapier, Dialpad, ZoomInfo, and others as assigned.
• Develop department/role-specific Dashboards, Reports, Contact Lists, Notifications, and other routine Tasks to support Sales Leadership in maintaining consistent team oversight.
• Investigate and recommend new sales tools to improve and expedite key sales activities to increase sales efficiency and productivity.

Requirements

• 2+ years of experience as a HubSpot Administrator or other CRM Administrator required
• 2+ years of experience in Sales Operations, Business Operations or Marketing Operations, or similar role
• 1+ year of experience with rel

Job Rewards and Benefits