Program Manager, Integrated Student Supports
Communities In Schools of Memphis, United States
Job Description
Communities In Schools of Memphis is hiring a talented Program Manager to join our team! Reporting to and working in close partnership with the Director of Program (DOP). This individual will focus on development of the Integrated Student Support model. Specifically, the Program Manager will provide supervision through effective coaching practices to school-based staff and provide professional development for staff. The Program Manager will also collaborate with the DOP in areas such as post-secondary student support services, and provide support in the overall management of our internship programs. Finally, this person will support the program evaluation processes using CISM’s monitoring/continuous improvement metrics.
Requirements
Professional Development amp; Knowledge Management:
The Program Manager will lead the execution of professional development and knowledge management work to engage Schools and Community Partners in the mission of CISM, ensuring they find value in the work and understand how best to work with CISM to deliver best-practice services addressing non-academic barriers to student achievement.
- Ensure the infrastructure necessary for quality implementation and staff guidance is in place
- Build and manage relationships with key school administration and staff
- Manage the data collection and reporting infrastructure
- Ensure successful implementation of the CISM Distance Support model and the CIS National model, establish and manage community partnerships
- Lead and/or support staffing processes
- Develop and implement training and professional development plan
- Ensure staff engagement
- Lead individual performance management and ensure staff engagement
- Develop and implement team-building plans
- Provide problem solving when needed to school based staff
- Champion the CIS National model of integrated student support
- Know and be able to articulate the CISM core value language
- Implement a P-16 strategy to engage education agencies and community-based organizations through promising professional development opportunities.
- Collaborate in the development of necessary systems, processes, and tools to better support the facilitation, collection, and sharing of best practices throughout Communities In Schools of Memphis.
- Contribute to the design of a comprehensive dissemination system that CIS network employs.
Program Monitoring amp; Evaluation:
- Provide school-based coaching and professional development on CISM-aligned initiatives for School Partners, while also ensuring CISM program staff are well-versed in the same concepts and programs.
- Adapt our best-in-class professional development products and resources to help (P-16) Pre-K-Collegiate educators and youth-serving organizations address their student support challenges.
- Coordinate the successful implementation of programmatic quality standards.
- Support the DOP in the use of data and outcomes to drive student interventions and services.
- ongoing performance evaluation, support and collaboration.
- Work with CISM staff and school partners to develop systems to ensure consistent, high-quality program management and manage the evaluation of School Partnerships.
- Manage and monitor program implementation at each school to ensure adherence to CISM standards.
- Establish consistent, objective program performance standards of accountability for partners, employing existing CIS best practices.
Qualifications:
- Minimum Bachelor's degree required (preferred: MSW with expertise in Macro Social Work, Masters in Counseling and/or licensure)
- Minimum 5 years of youth development experience (preferred: school-based or community-based experience)
- Minimum 3 years of experience in managing and leading a team of professionals
- Professional Development expertise. This individual will possess demonstrated evidence of excellence in creating and delivering quality professional development to a wide range of audiences. Aspects of professional development expertise should include: program design, implementing training, ensuring staff engagement and leading individual performance management. This person will be considered an outstanding trainer and facilitator who takes delight in teaching and coaching other adults in developing skills and competencies.
- Organization/Planning. Much of the work of the Program Manager will require a high degree of organizational and planning skills, allowing this individual to execute the CISM programmatic strategy in a thoughtful and orderly fashion. This person will be able to effectively prioritize tasks and support others in doing so.
- Attention to detail amp;