Integration Solutions Engineer
Anvyl, United States
Job Description
As an Integration Solutions Engineer, you will help our global brands integrate Anvyl into their commerce and supply chain infrastructure. You will work closely with our Product Engineering and Customer Success teams to develop creative solutions, API-driven workflows, and product enhancements to support our evolving customer base.
You must have strong communication skills and the technical expertise to assist our brands with a range of front/back-end technologies and platforms. You will be a technical product expert who provides guidance on and development of creative solutions with the Anvyl platform from both internal and external teams. In this capacity, you will also work closely with Customer Success and Sales to remove technical and business-related obstacles.
You are someone who loves to bridge the gap between product and business, solve complex problems using the latest technologies, and distill complex technical concepts into simple terms for our customers. You should have strong technical aptitude, experience providing empathetic customer-facing support, and demonstrated ability to work collaboratively.
What you'll do:
- Support brands implementing custom solutions using our APIs.
- Work with Customer Success teams to provide technical integration support for our enterprise partners.
- Collaborate with Engineering to design amp; implement productized solutions.
- Collaborate with Design to prototype and help expand product functionality.
- Assist in the development of sample code, SDKs, and documentation of new product features and functionality.
- Troubleshoot technical issues and assist in developing processes required to support brands at scale.
- Partner with strategic brands to test and release new products
Requirements
- 1-3 years of experience in a customer-facing engineering, solutions architect, technical services or similar role, ideally in B2B SaaS.
- Strong problem-solving and technical troubleshooting skills.
- Ability to learn quickly and work comfortably in ambiguity.
- Persuasive communicator who can convey complex technical concepts to both technical and non-technical audiences.
- Experience working with APIs or experience in one or more of the following programming languages: Ruby, Python or Javascript
Benefits
Anvyl is a production hub where brands manage suppliers, oversee production, and track in-depth product data from procurement to delivery of inbound goods. It saves hours a day of manual work, reduces supply chain costs, and provides actionable data on supplier activity throughout sourcing, production, and the product lifecycle.
We believe everyone should be able to make the physical products they want to see in the world. We are a team that believes in cooperation, learning, quality, and putting our people and customers up front. We are a small company offering large company benefits - health, dental, and vision offerings, commuter benefits, 401k availability, work from home options, and many more office perks.