Recertification Specialist (TEMPORARY)
Fairstead, United States
Job Description
Fairstead is a vertically integrated real estate company specializing in affordable and mixed-income housing. Since 2014, Fairstead has acquired and/or developed more than $4 Billion of multifamily property across the country, and today owns a portfolio of 12,500 apartments in 15 states. The company’s comprehensive platform provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design and construction, energy and sustainability, property management and social services.
Fairstead’s primary mission is to provide high quality housing to all regardless of income, and to make our stakeholders feel Right at Home. We accomplish this through an empathetic and innovative approach, and by utilizing our interdisciplinary platform as an investor, developer, owner, and operator. Fairstead provides hands-on expertise across all multifamily disciplines, including acquisitions, development, design, construction, energy, sustainability, property management and social services.
With a long-term commitment to its residents, communities, and partners, the Fairstead team stands out by:
- Listening to and understanding the needs of its residents, communities, partners, and stakeholders alike
- Developing and preserving high quality affordable housing in an innovative and sustainable fashion
- Creating a positive social and environmental impact within the properties and communities it serves
Fairstead’s Core Values
- Empathy
- Innovation
- Entrepreneurship
- Determination
- Integrity
Position Description:
THIS IS A 3 MONTH TEMP POSITION
The Recertification Specialist plays a significant role in ensuring compliance with all agency, funding source and regulatory agreements, aiding tenants with maintaining affordable housing through the certification and recertification of tenants on an annual basis. The Recertification Specialist ensures that tenants with rent arrears or other lease violations are brought to the attention of the Property Manager and the Compliance Team. The Recertification Specialist will report directly to the Property Manager for day-to-day operations and the Compliance Specialist with regards to all file and compliance related tasks.
- Develop a schedule for timely implementation of all aspects of the occupancy cycle, inclusive of unit inspections, apartment availability, interviewing applicants, required verifications/documentation and tenant selection.
- Enforce occupancy policy and procedures in accordance with regulatory agreements.
- Implement initial, annual and interim lease process for all units; coordinate with the Compliance Team to ensure all subsidy information for the resident is appropriately communicated between resident and Fairstead Management.
- Initiate communication to the compliance team for residents out of compliance with rent or house rules. File all paperwork in order to support the tracking of all resident related housing court actions.
- Maintain an accurate and orderly record keeping system of office records and tenant files in accordance with GFB and regulatory agreements, maintaining confidentiality as required.
- Maintain the waiting lists.
- Prepare potential resident move-in packages for the Compliance Team to review and approve
- Complete EIV tasks, including running of reports and working out discrepancies.
- Pass all mandated certification continuing education courses.
- Provide task supervision as requested by the Property Manager to maintenance and on-site security.
- Develop and maintain positive relationships with all residents.
- Correct and maintain all files in an organized system set up by the Compliance Team.
- Complete and/or assist with the completion of housing program requirements such as Annual Owner’s Certification as well as monitoring agency file reviews and site inspections.
- Attend training, learn and execute requirements per Fair Housing regulations, Section 504 Act, and Certified Occupancy Specialist programs, HDC, HPD, HCR, and HUD.
- Actively participate in all necessary training to ensure that site(s) maintain compliance with Project-Based Section 8 programs as well as HPD, HDC and other government agency programs that have oversite to properties.
- Participate in Fairstead and program meetings/trainings as required.
- Assist other Fairstead managed facility staff on occupancy and regulatory issues.
- Assist Property Manager and Fairstead staff in developing responses to requests from third-party monitoring agencies.
- Provide superior customer service to residents and prospective residents by promptly responding to all incoming calls, messages, and emails in a professional, respectful manner
- Perform other duties as assigned