We are looking for a dental receptionist to attend to patients on the phone and in person, coordinate and organize appointments and facilitate the efficient running of the dental office. We are looking for a team player who is positive and friendly and in addition someone who has an outgoing personality. We are interested in individuals who can maintain a strong work ethic and maintain the ability to accept constructive criticism as needed. Previous experience with Softdent dental management software or a similar software is a plus.
Requirements
- Greet patients
- Register new patients according to established office protocols
- Assist patients to complete all necessary forms and documentation
- Verify and update patient information
- Inform patients of dental office procedures and policy
- Move patients through appointments as scheduled
- Enter all relevant patient information into data system
- Maintain and manage patient records in compliance with privacy and security regulations
- Answer and manage incoming calls
- Respond and comply to requests for information
- Schedule patient appointments
- Confirm upcoming appointments and recalls according to office protocol
- Check daily appointment schedule
- Arrange patient charts for next day appointments
- Fill in cancellations and no-shows
- Organize referrals to other medical specialists
- Collect and receipt payments from patients at time of treatment
- Inform patients of financial treatment plan options
- Arrange payment schedule with patients
- Prepare and mail billing statements
- Prepare claim forms for dental insurance
- Arrange supporting documents for insurance claims
- Sort and distribute incoming and outgoing post
- Monitor and maintain inventory of dental office supplies
- Update patient education materials
- Maintain a professional reception area
- Safeguard patient privacy and confidentiality
Benefits
Excellent Benefits: Dental, Vision, Medical and 401k, PTO