Sales Development Representative Manager (SDR Manager)
DataVisor, United States
Job Description
DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real-time. Its patented unsupervised machine learning technology, advanced device intelligence, powerful decision engine and graph-based investigation tools work together to provide guaranteed performance lift from day one. DataVisor's platform is architected to support multiple use cases across different business units flexibly, dramatically lowering total cost of ownership, compared to legacy point solutions. DataVisor is recognized as an industry leader and has been adopted by many Fortune 500 companies across the globe.
We’re a company that employs the foremost experts in unsupervised advanced analytics, owns defensible technology with strong patents, and serves industry-leading customers. This has led a number of top-tier VC firms including NEA, GSR, and Sequoia to invest aggressively in DataVisor.
We are currently seeking an SDR Manager for our Mountain View office. The position will report to the Global Vice President of Sales and Business Development.
SUMMARY:
The Sales Development Representative Manager (SDR Manager) is a key role within the Sales Support group. The SDR Manager will be responsible for a Sales Support team (SDR’s) who are responsible for inbound and/or outbound lead generation for new product sales to both new and existing customers as well as future sales. As a manager, your job is to lead a team of SDRs (Sales Development Representatives) to create qualified opportunities for the sales team, train other members of the SDR team, and take on operational and administrative tasks to help the SDR team perform and exceed expectations. You will be a source of knowledge and best practices amongst the SDRs, and will help to hire, train, onboard, and mentor new SDRs. The SDR Manager will also be responsible for sales forecasting, analytics, productivity, CRM maintenance, and other sales support functions. This position reports directly to the Global Vice President of Sales and Business Development.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following:
- Proven record of defining, tracking, and managing daily, weekly, and monthly activities/metrics of your team members.
- Experience building and expanding a sales team while driving revenue growth.
- Effective communicator, sales coach and motivator.
- Manage a successful sales support team and ensure that the team consistently meets or exceeds daily sales performance metrics.
- Analyze performance metrics data and leverage it to effectively coach and develop the Sales Support team.
- Responsible for the development and implementation of new processes and procedures for effective and efficient team operations.
- Develop an in-depth knowledge of DataVisor’s core products via successful completion of required sales training programs, and utilize this knowledge to successfully lead Sales Support operations.
- Work with EVP of Sales to create and maintain a world-class Sales culture, focused on delivering results by providing ongoing coaching and development of sales support staff.
- Work with Sales EVPs to motivate and drive performance of the Sales Team. Consistently ensure that business is conducted with integrity at all times and that behaviors align with DataVisor’s values.
- Remain knowledgeable of key processes, business initiatives and internal resources in order to assist the sales team and recruitment in accomplishing company goals.
- Continuously research and remain knowledgeable of industry trends and competition.
- Attend conferences and professional association meetings and promote DataVisor’s product solutions and brand to increase leads and drive sales.
- Complete sales forecasts and sales activity reports and presentations in a timely manner.
- Other duties may be assigned.
SKILLS/COMPETENCIES:
- Destination amp; Compass Has a written Sales Support goals, has written strategic plan, writes compelling SMART goals and is committed to them, knows what must be done and why, has a developed action plan and follow the action plan, has determined possible obstacles and has a plan to deal with the obstacles, has check points and debriefs daily, and continuously monitors performance of lead generation.
- Outlook Believes in self, company and marketplace and is passionate about learning and growing. Takes responsibility for own success, doesn’t externalize, accepts challenges, does not take no as failure, but as an opportunity to succeed.