Insurance is broken, outdated, and does not meet the needs of today's modern economy. Customers pay fixed premiums that are not directly related to how often an asset is used or by an individual users risk profile. If you want insurance to work for today's modern economy, you need to break things up into episodes.
At Lula, we’re building the future of insurance by creating the technological infrastructure (APIs) to change the way companies purchase and manage insurance. Our technology allows companies to insure assets by individual episodes, analyze risk profiles by more than 70+ risk metrics, and manage claims and policies.
Responsibilities
- Receive and dispatch orders for products or deliveries
- Address problems and requests by transmitting information or providing solutions
- Prioritize calls according to urgency and importance
- Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
- Monitor the route and status of field units to coordinate and prioritize their schedule
- Provide field units with information about orders, traffic, obstacles and requirements
- Enter data in computer system and maintain logs and records of calls, activities and other information
Requirements
- Proven experience as dispatcher or relevant position
- Tech-savvy with knowledge of relevant methods (CAD)
- Knowledge of procedures and guideline for emergency situations
- Proficient in English (oral and written)
- Outstanding organizational and multitasking abilities
- Sound judgement and critical thinking