production scheduler
soona, United States
Job Description
about the production scheduler role:
the soona Production Scheduler role manages incoming bookings and ensures clients get their shoot scheduled in a timely manner.
on top of being a skilled verbal and written communicator, the Production Scheduler role is also highly organized, has a passion for content creation, and is a natural troubleshooter.
this is a full-time position located in our Denver, Minneapolis or Austin office with flexibility on working remote however must sit in one of our operating states: CO, MN or TX and must be able to work MST or CST timezones. this role will report into the Director of Operations.
about soona:
soona makes it possible for brands to create professional photo and video starting at $39. our studio stores give customers a playground for creating their content and our anytime platform makes it possible for any product company in the US to experience a remote shoot. we are creating a fast casual content revolution!
Requirements
an ideal candidate can:
- maintain 6+ hours of bookings for each creative crew member
- ensure shoots are scheduled to the appropriate bays
- managing a high volume schedule
- ensure pre-shoot needs are on-track for a success shoot
- processing client payments for booking needs
- scheduling amp; assigning creatives to bookings
- coordinating with clients on scheduling their shoot
- triaging client inquiries to support team
- new client outreach support
- updating clients account information in our systems
- identifying client’s needs and suggest add-ons
has experience in:
- prioritize and organizes shoots
- verbal and written communication
- work on multiple projects at the same time
- interacting with clients in a professional manner
- experience with google suite plus
- experience live-chat platforms plus
- work independently
- ability to work MST or CST time zones
Benefits
we can offer:
- strong starting salary: $40,000 $50,000 (depending on experience)
- benefits + unlimited pto + killer culture
- really badass headshots